Carolyn Painter
Green Cove Springs
Overview
12
12
years of professional experience
1
1
Certification
Work History
Transportation Area Manager
Amazon
Jacksonville
10.2021 - Current
- Created staffing roster for two weeks to ensure optimal coverage.
- Monitored daily time off to maintain accurate staffing and verified rosters.
- Entered overtime requests into system to guarantee adequate staff for shifts.
- Processed voluntary time off (VTO) to prevent overstaffing situations.
- Developed daily task schedules for associates to maximize productivity.
- Ensured timely breaks for associates to promote workplace efficiency.
- Conducted yard inspections to verify trailer placements and labeling accuracy.
- Maintained inventory levels and ordered necessary supplies for operations.
- Oversaw daily transportation operations within Amazon's logistics network.
- Managed team performance to ensure timely deliveries and route efficiency.
- Facilitated communication between departments to resolve operational issues promptly.
- Assisted in developing budgets for capital expenditures such as fleet equipment purchases.
- Utilized GPS tracking systems to monitor vehicle locations in real time and provide efficient routes for drivers.
- Supervised a team of drivers ensuring adherence to all company policies and procedures.
- Ensured compliance with all state laws concerning commercial vehicle operation regulations.
- Collaborated with other departments regarding customer service issues related to freight deliveries.
- Performed root cause analysis when accidents occurred in order to prevent similar incidents in the future.
- Provided training programs for employees on safe driving techniques as well as customer service skills.
- Conducted regular inspections of vehicles according to DOT regulations to ensure proper maintenance and safety standards were met.
- Directed and coordinated daily operations of the transportation department, including scheduling, routing, loading and unloading, and safety compliance.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Created and enforced policies and procedures for entire logistics team.
- Oversaw the training and performance evaluation of transportation staff, fostering a culture of excellence and safety.
- Facilitated cross-departmental collaboration to streamline logistics processes and improve supply chain efficiency.
- Enhanced customer service protocols for transportation operations, achieving higher customer satisfaction scores.
- Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
- Managed accurate inventory of transportation equipment and assets, ensuring optimal availability and utilization.
- Conducted regular safety audits and risk assessments, implementing corrective actions to mitigate hazards.
- Ensured strict compliance with federal, state, and local transportation regulations, avoiding fines and penalties.
- Led sustainability initiatives within transportation operations, reducing environmental impact and promoting green practices.
- Coordinated daily transportation activities, aligning with company objectives and compliance regulations.
- Led crisis management efforts during transportation emergencies, minimizing disruptions and maintaining service integrity.
- Prepared and presented detailed reports on transportation performance metrics to senior management.
- Developed and maintained strong relationships with customers, enhancing satisfaction and retention rates.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Implemented and planned warehouse safety and security programs and activities.
- Consistently met company and department objectives within budget and time constraints.
Tom Lead
Amazon
01.2021 - 10.2021
- Oversaw management of Tom associates to enhance operational efficiency.
- Streamlined inventory processes to reduce costs and improve accuracy.
- Directed management of iPhone products.
- Conducted benchmarking analysis to identify best practices within industry standards.
- Supervised driving units management to maximize productivity.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
TOM Associates
Amazon
09.2019 - 01.2021
- Managed guard shack operations to ensure security and efficiency.
- Checked in drivers into system for tracking and accountability.
- Coordinated movement of trailers within yard and to offsite location.
- Executed TOMY runs to facilitate smooth logistics operations.
- Verified trailer manifests with correct seals to maintain compliance.
- Gained foundational management skills through hands-on operational experience.
Warehouse associate
Amazon
Jacksonville
09.2017 - 09.2019
- Scanned packages, ensuring accurate placement in designated loading spots.
- Loaded outbound trailers efficiently.
- Unloaded inbound trailers promptly.
- Sorted packages into specific lanes for streamlined operations.
- Brought in trailers for unloading and facilitated outbound transitions.
- Processed damaged packages for further assessment.
- Reboxed items fit for shipment to minimize waste.
- Operated forklift to support logistics function.
Assistant Manager
Five F(X) Ice Cream
Orange Park
09.2016 - 10.2017
- Directed associates to enhance operational efficiency in daily tasks.
- Managed staffing to ensure optimal team performance and coverage.
- Prepared ice cream products following established recipes and safety standards.
- Executed custodial duties to maintain cleanliness and hygiene standards.
- Oversaw social media management to boost online presence and engagement.
Sales Associate
Follett UNF Bookstore
Jacksonville
08.2015 - 08.2016
- Executed floor merchandise management and restocking to maintain optimal inventory levels.
- Performed cashier duties, ensuring accurate transactions and exceptional customer service.
Sales Associate
Joann Fabric and Craft
Jacksonville
10.2014 - 01.2015
- Managed floor merchandise, ensuring effective display and timely restocking.
- Executed Cutting Counter duties to meet customer specifications.
- Assisted customers with inquiries, providing expert guidance on products.
Guest Ambassador
Burger King
Orange Park
06.2013 - 10.2014
- Executed cashier responsibilities efficiently, managing transactions accurately.
- Restocked business materials to ensure availability for operations.
- Adhered to food safety regulations during preparation and service of menu items.
- Maintained cleanliness of work environment throughout shift hours.
- Provided exceptional customer service to enhance guest satisfaction.
Education
Associate in Arts -
Florida State College of Jacksonville
FL, USA01.2015
High School Diploma -
Orange Park High School
Orange Park, FL01.2012
Skills
- Staffing coordination
- Vehicle compliance
- Route optimization
- Performance management
- Crisis management
- Inventory management
- Safety auditing
- Cost control
- Teamwork and collaboration
- Attention to detail
- Shipping oversight
- Professionalism
Volunteer Experience
- Smile Camp Counselor, 2009 - 2012, Worked with disabled children ages 4-12 for one week every summer.
- Jacksonville Zoo & Gardens, 2012 - Present (Seasonal), Responsibilities include welcoming guests into the park, participating in special events such as Zoolights and Spooktacular.
- Special Needs Camporee Staff, 2007 - 2012, Planned and participated in running an activity booth for children with various special needs.
- Jacksonville Food Fight, 2012-2013, 2015, Provided amenities to Vendors and performed custodial duties.
Accolades
Girl Scout Gold Award, Highest Honor
Affiliations
- Crocheting
- Crafts
- Social gaming
- Moderation of social gaming platform
- Amazon product beta testing
Accomplishments
- Warehouse associate - Iron Smile for efficiency
- Transportation associate - Departmental 1st place for safety
Certification
- Commerical Driver's License (Current with MEC)
- Amazon forklift certification (Expired)
References
References available upon request.
Timeline
Transportation Area Manager
Amazon
10.2021 - Current
Tom Lead
Amazon
01.2021 - 10.2021
TOM Associates
Amazon
09.2019 - 01.2021
Warehouse associate
Amazon
09.2017 - 09.2019
Assistant Manager
Five F(X) Ice Cream
09.2016 - 10.2017
Sales Associate
Follett UNF Bookstore
08.2015 - 08.2016
Sales Associate
Joann Fabric and Craft
10.2014 - 01.2015
Guest Ambassador
Burger King
06.2013 - 10.2014
Associate in Arts -
Florida State College of Jacksonville
High School Diploma -
Orange Park High School