Carolyn Poole

• Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
• Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
• Provided compassionate and empathetic support to patients and their families during difficult situations.
• Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
• Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
• Assisted physicians during medical procedures, ensuring accurate delivery of care as prescribed by the healthcare provider.
• Educated patients on disease prevention and management, promoting healthier lifestyles.
• Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
• Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
• Evaluated the effectiveness of nursing interventions, revising care plans as needed to ensure optimal patient outcomes and satisfaction.
• Reduced medication errors through meticulous administration and documentation of medications.
• Collaborated with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
• Devised customized interventions addressing physical, emotional, social, spiritual aspects of each patient''s well-being while adhering to professional ethics guidelines.
• Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Developed and implemented individualized patient care plans for optimal outcomes.
• Assessed physical, psychological, physiologic, and cognitive status of patients.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
• Educated family members and caregivers on patient care instructions.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

• Administered medications and treatments as prescribed by physicians.
• Served as a mentor for new nursing staff, promoting professional growth and enhancing overall team effectiveness.
• Managed complex cases involving multiple comorbidities while ensuring timely coordination of services across various departments within the organization.
• Reduced medication errors by implementing a standardized medication administration protocol and providing thorough staff training.
• Delivered high-quality patient education on various topics related to disease management, self-care techniques, and preventative measures.
• Led initiatives focused on improving workplace culture by fostering teamwork, collaboration, and mutual respect among nursing staff members.
• Streamlined nursing processes to increase efficiency and improve patient experience during hospitalization.
• Utilized advanced assessment skills to accurately diagnose patient conditions and develop appropriate treatment plans.
• Evaluated the effectiveness of implemented interventions using data-driven approaches that allowed for continuous improvements in patient care.
• Collaborated with interdisciplinary healthcare teams to provide comprehensive and coordinated care for patients.
• Conducted research projects to identify best practices in nursing care delivery, contributing to the advancement of the profession.
• Provided compassionate end-of-life care for terminally ill patients, offering emotional support to their families during difficult times.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Recorded details regarding therapies to keep patient charts updated.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Investigated and resolved issues affecting hospital operations and patient care.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

• Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
• Improved patient comfort by providing compassionate end-of-life care and symptom management.
• Coordinated with physicians to adjust medications as needed for optimal palliative care outcomes.
• Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
• Assisted in training new hospice nurses, sharing expertise in end-of-life care best practices.
• Implemented creative non-pharmacological interventions for symptom management, enhancing patient comfort and overall quality of life.
• Maintained up-to-date knowledge of current research findings in palliative care nursing practice through ongoing professional development opportunities.
• Established hospice care services for elderly and disabled patients.
• Contributed to improved quality assurance measures within the organization by diligently adhering to established protocols and best practices in hospice nursing care delivery.
• Streamlined documentation processes, ensuring timely completion of necessary paperwork and reports.
• Served as a key liaison between patients, families, physicians, and other healthcare providers to ensure seamless coordination of services.

• Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
• Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
• Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
• Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.
• Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights.
• Provided education on disease management, self-care techniques, and preventive measures to patients and families.
• Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
• Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
• Monitored patient reactions after administering medications and IV therapies.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Developed and implemented individualized patient care plans for optimal outcomes.
• Educated family members and caregivers on patient care instructions.
• Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Recorded details regarding therapies to keep patient charts updated.

ICU experience from April 1994- May 2004, Care of Critical Care patients, including ventilator patients, Titration of Cardiac Drugs, assisted with Cardioversion of unstable rhythms.

PACU: Care of surgical patients, ventilator experience, titration of Cardiac medications, airway management . Treated adults and children. May 2004-October 2017.

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.

I worked every other Sunday at Urgent Care. EKG, LAB draws, care of adult and children.

• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
• Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
• Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
• Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
• Led quality improvement projects aimed at enhancing overall patient outcomes within the department through close collaboration with multidisciplinary teams.
• Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
• Reduced medication errors by providing thorough training and supervision to nursing staff.
• Inventoried medications, supplies and equipment and distributed stock to patients.
• Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
• Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.

Permanent CN Cardiac Stepdown, care of telemetry patients, post CABAG patients, Titration of IV Cardiac Drugs