Summary
Overview
Work History
Education
Skills
Certification
Coreaccomplishment
Timeline
Generic

CAROLYN POSPISIL

BOLING,TX

Summary

Experienced billing specialist with a proven track record in efficiently managing billing processes and resolving disputes. Strong problem-solving abilities and effective communication skills contribute to accurate workflow enhancement. Passionate about leveraging marketing and business knowledge to make valuable contributions to a dynamic and driven team.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Hylio
04.2024 - 09.2024
  • Communicated with customers in order to receive payment
  • Processed sales orders distributed purchase orders to warehouse
  • Updated all billing and shipping information
  • Updated Excel sheets with customer billing information
  • Worked independently to solve problems
  • Worked with a team to make sure operations ran smoothly

Billing Specialist

Houston Christian Counseling Center
06.2023 - 03.2024
  • Company Overview: Sugar Land
  • Sugar Land

Administrative Assistant/ Secretary

Chem Oil Products
04.2019 - 01.2020

Customer service, data entry, updating pricing, communication with sales team, meeting planning, invoicing, sales orders, filing, multi tasking, purchase orders

Marketing/ Leasing

The Lynd Company
08.2017 - 08.2018
  • Improved tenant satisfaction by resolving leasing issues promptly and maintaining open communication
  • Collected rent, updated payment logs, and managed delinquent accounts to ensure timely payments
  • Sent out collection notices and documented payment plans to keep records accurate and up-to-date

Administrative/ Receptionist

Price - Gordon Services
06.2016 - 08.2017
  • Managed front desk operations, improving client satisfaction through efficient service
  • Specialized in invoices and billing, ensuring accurate and timely updates
  • Enhanced client communication, leading to measurable improvements in service quality

Administrative

Fort Bend County Environment Health Department
07.2015 - 12.2015
  • Processed overdue invoices and updated billing information, ensuring accurate account reconciliation
  • Established and managed payment plans, resolving billing disputes efficiently
  • Enhanced billing accuracy through detailed research and problem-solving
  • Managed office operations, ensuring timely communication and efficient workflow
  • Processed invoices and updated sales and purchase orders
  • Enhanced team productivity through effective correspondence
  • Improved workflow efficiency, contributing to measurable results
  • Worked closely with departments to facilitate smooth administrative processes, fostering a supportive and efficient work environment

Customer Service/ Office Personnel

Houston Swim Club
03.2013 - 08.2014
  • Logged invoices, sales orders, and purchase orders for accurate tracking and reporting

Education

ASSOCIATES - business management

Colorado Technical University-Colorado Springs
Colorado Springs

Skills

  • Communication skills
  • Invoice/Contract Management
  • Problem Solving
  • Organizing/Planning
  • Payment Management
  • Computer Skills
  • Microsoft Office
  • Reliable
  • Self Motivated
  • Data Entry
  • Managing contractual Agreements
  • Multiple Phone Line Managing
  • Dedicated
  • Hard Worker
  • Time management
  • Team player
  • Marketing
  • Working with upper management
  • Conflict Resolution
  • Customer Service
  • Attention to Detail
  • Report Generation
  • Administrative support
  • File organization
  • Computer proficiency
  • Customer relations
  • Strong problem solver
  • Scheduling
  • Microsoft Office Suite
  • Office management
  • Professional communication
  • Scheduling and calendar management
  • Deadline oriented
  • Meticulous attention to detail

Certification

  • Leasing
  • Fair Housing

Coreaccomplishment

Consistently achieving high levels of customer satisfaction by offering a positive attitude and building trust, ensuring commitments are met and expectations are exceeded by providing excellent customer service. Fostering a seamless approach to tracing and resolving billing challenges.

Timeline

Administrative Assistant

Hylio
04.2024 - 09.2024

Billing Specialist

Houston Christian Counseling Center
06.2023 - 03.2024

Administrative Assistant/ Secretary

Chem Oil Products
04.2019 - 01.2020

Marketing/ Leasing

The Lynd Company
08.2017 - 08.2018

Administrative/ Receptionist

Price - Gordon Services
06.2016 - 08.2017

Administrative

Fort Bend County Environment Health Department
07.2015 - 12.2015

Customer Service/ Office Personnel

Houston Swim Club
03.2013 - 08.2014

ASSOCIATES - business management

Colorado Technical University-Colorado Springs
CAROLYN POSPISIL