Carolyn Pyon

Over my past work experiences, I have had the privilege of being part of active teams, engaging directly with customers, and exceeding their expectations while driving sales. These roles enhanced my communicative skills and allowed me to develop a sincere understanding of customer needs and preferences. Some notable skills I have developed include building customer relationships, keeping up with current product knowledge, promoting sales, problem-solving, and teamwork. One of the most rewarding aspects of my role in customer service was having the opportunity to improve customer relationships and interact with different, new customers daily. I strived to actively listen to their needs and priorities, and offered personalized recommendations while providing exceptional service. I kept myself accountable for staying updated with the current product information, including features, benefits, specialties, and pricing. This knowledge allowed me to confidently address customer inquiries, offer suitable options, and make persuasive sales pitches. A highlight of my experience working in customer service was being able to thrive in a collaborative environment alongside coworkers with whom I shared reliability, accountability, respect, and mutual trust.

• Grace, Free People Movement, Manager, 913-748-1231