Carolyn Reitter

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

• CAPM - Certified Associate in Project Management

Throughout my tenure with Prestige I was largely focused on process improvement. While I was responsible for processing Unemployment, Prestige had their lowest experience rating in their history. From April of 2020 through January of 2021, I provided additional support to the Implementation department to train new staff and streamline Client Implementation processes while still fulfilling my role as the PMO Analyst. In the Winter of 2022, I was a training facilitator at an acquired business to ensure that staff at all Prestige companies had the same baseline of knowledge on our HRIS platform. I was the Project Manager for the Knowledge Base Product implementation at Prestige and worked with stakeholders in every department to build out their content and train them on how to use the platform. I thrive in situations where there is a shared learning experience and seek out opportunities to learn more.