Carolyn Retana
Jurupa Valley
Summary
Dynamic office manager with a proven track record at O’Briens Auction Service, excelling in customer service and organizational skills. Adept at maintaining confidentiality and managing financial records, ensuring balanced budgets. Recognized for enhancing client experiences and streamlining office operations, contributing to a positive workplace environment.
Overview
16
16
years of professional experience
Work History
Office Manager
O’Briens Auction Service
06.2009 - 06.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Receptionist
Dr. Monroe
10.2005 - 05.2006
- Delivered knowledgeable support to ensure a positive experience for guests and clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Appointment Setter
Talbert Medical Group
01.2005 - 11.2005
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Medical Assisting - Medical Assisting
American Career College
CA04.2004
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
O’Briens Auction Service
06.2009 - 06.2021
Receptionist
Dr. Monroe
10.2005 - 05.2006
Appointment Setter
Talbert Medical Group
01.2005 - 11.2005
Medical Assisting - Medical Assisting
American Career College
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