Carolyn Rodden
Inventory Specialist Lead
1566 McDonald Rd, Leitchfield,KY
Summary
Results‑driven leader with ten years of experience in high‑volume operations, inventory management, and team development. Skilled in driving store performance through strong leadership, clear communication, and hands‑on coaching. Adept at optimizing workflows, maintaining accurate inventory, and ensuring compliance with company standards. Experienced in pharmacy support functions, including prescription processing assistance, customer service, and maintaining a safe, organized work environment. Known for building strong team relationships, resolving problems quickly, and creating a positive customer experience. Dependable, motivated, and committed to supporting operational and service excellence
Overview
19
19
years of professional experience
1
1
Certificate
9
9
years of post-secondary education
Work History
Inventory Specialist Lead
Walgreens
06.2021 - Current
- Greeted customers and directed to requested products.
- help maintain merchandise on sales floor and replenished out-of-stock and low-stock items.
- Managed vendor relationships.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- assure accurate stock both in pharmacy and on the sales floor with counting random products.
- proficient in filling prescription.
- proficient in pharmacy returns.
- Collaborated with cross-functional teams on various projects aimed at improving overall operational efficiency within the pharmacy department.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Learned and adapted quickly to new technology and software applications.
Shift Lead
Walgreens
11.2017 - 06.2021
- Completed store opening and closing procedures and balanced tills and safe.
- Trained new employees on company policies, procedures, and best practices for optimal performance to help maximize team performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for customers.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with management to develop strategies for improving overall store operations.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Helped store management meet standards of service and quality in daily operations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Cashier
Walgreens
Leitchfield, KY
07.2016 - 11.2017
- Upsold additional products and services to increase revenue.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Facilitated smoother checkout process, trained new employees on POS systems.
Family Manager
Self-employeed
11.2006 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed schedules for four children under the age of 16.
- Oversaw weekly grocery budget.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Handled conflict resolution within the family unit to promote an environment of understanding and harmony.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Manchester 09.2023 - 09.2025
Associate of Arts - Digital Photography
Southern New Hampshire University
Manchester, NH 08.2021 - 07.2023
High School Diploma -
Widefield High School
Colorado Springs, CO 08.2000 - 05.2005
Skills
Inventory Control
Problem-solving skills
Confidentiality and HIPAA
MS Office
Medication Dispensing
Workflow Optimization
Drug Inventory Control
Vaccine administration
Efficient Cash Handling
Behavior management techniques
Schedule creation and maintenance
Problem-Solving
Decision-Making
Flexible and Adaptable
Critical Thinking
Mentoring
Coaching techniques
Employee engagement
Assessment tools
Sales training
Certification
Pharmacy Technician License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingPersonal development programsTimeline
Bachelor of Science - Criminal Justice
Southern New Hampshire University
09.2023 - 09.2025
Associate of Arts - Digital Photography
Southern New Hampshire University
08.2021 - 07.2023
Inventory Specialist Lead
Walgreens
06.2021 - Current
Shift Lead
Walgreens
11.2017 - 06.2021
Pharmacy Technician License
03-2017
Cashier
Walgreens
07.2016 - 11.2017
Family Manager
Self-employeed
11.2006 - Current
High School Diploma -
Widefield High School
08.2000 - 05.2005