Carolyn Rouse
Bartlett,TX
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes. Dependable Rural Carrier always arriving for work neat, organized and with professional attitude. Hardworking self-motivator handling all mail duties with enthusiasm and energy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Rural Carrier
USPS
06.2006 - Current
- Enhanced customer satisfaction by delivering mail and parcels accurately and efficiently.
- Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
- Ensured safety compliance by adhering to federal regulations and company policies while driving rural routes.
- Managed time effectively, balancing multiple tasks and prioritizing deliveries based on urgency or special requests.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Utilized GPS technology effectively to optimize delivery efficiency across varied geographic territories.
- Assisted in training new employees, sharing best practices for rural carrier duties.
Accounts Receivable Assistant
Arbor Property Management
01.2003 - 01.2008
- Maintained accurate records of client transactions, ensuring timely updates in the accounting system.
- Streamlined invoice processing for increased efficiency through implementing a new filing system.
- Assisted with month-end closing procedures, verifying data accuracy and reconciling any discrepancies found.
- Optimized internal workflows through cross-training with other finance department staff members, increasing overall productivity levels.
- Facilitated smooth communication between various departments involved in revenue cycle management processes through regular meetings and clear information sharing practices.
- Verified postings, figures and documents for mathematical accuracy, proper coding and correct entry.
- Input financial data and produced reports using PPM.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Assisted in annual budget preparation by providing timely and accurate account balance information to the finance department.
- Provided support during audits by gathering requested documentation and answering questions from external auditors.
- Trained new employees on company-specific accounting software and procedures, increasing efficiency within the department.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission. For document processing.
- Facilitated effective communication between technical and non-technical staff members by translating complex concepts into easily understandable terms.
Skills
- Customer Service
- Multitasking
- Record Keeping
- Organizational Skills
- Problem Solving
- Proficient in Microsoft Suite
Affiliations
- Hobby farmer raising livestock on my own time.
Timeline
Rural Carrier
USPS
06.2006 - Current
Accounts Receivable Assistant
Arbor Property Management
01.2003 - 01.2008
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