Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Carolyn Rummel

Jersey City,NJ
Carolyn Rummel

Summary

Detail-oriented Proofreader adept at document management, data entry and administrative support. Applies different style and content guidelines based on individual document uses and requirements. High level of vocabulary understanding, grammar and writing techniques. Experienced in checking financial documents and news articles for grammatical, spelling and content issues. Well-organized and disciplined with a systematic approach and in-depth understanding of ideal structure, format and style. Good communication and multitasking abilities.

To seek and maintain part-time position of any kind, especially editing and proofreading, customer service, or care giving.

Overview

37
years of professional experience

Work History

Toppan Merrill

Proofreader
10.2018 - 06.2023

Job overview

  • Researched content and grammatical issues to check accuracy of information.
  • Checked and corrected grammatical and spelling errors in diverse documents.
  • Revised work to identify missed mistakes before completing assigned assignments.
  • Followed established guidelines to maintain style quality and consistency in produced content.
  • Used style guidelines to make accurate changes and comply with ideal structure.
  • Reviewed and edited documents for accuracy of language and style.
  • Marked copy to indicate and correct errors in type, arrangement or spelling using standard printers' marks.
  • Proofread, edited and evaluated final copy to verify content aligned with established guidelines.

Verisk

Publication Support Analyst
05.2005 - 09.2018

Job overview

  • Monitored helpdesk and responded to incoming tickets to address support needs.
  • Answered customer support inquiries via specialized ticket tracking platforms.
  • Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
  • Met performance metrics for factors such as call volume thresholds and call time guidelines, producing exceptional customer feedback.
  • Utilized ticketing system to track customer requests and prioritize urgent needs.
  • Tracked and documented customer interactions in customer relationship management system to maintain accurate records.

Longview Publishing

Managing Editor
04.1986 - 05.2005

Job overview

  • Conducted editorial meetings with staff members to collaborate and review proposed publication suggestions.
  • Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
  • Oversaw publication of digital and print products, aligning multi-media content strategies to maintain cohesive brand identity.
  • Handled final proofreading, copy editing and revision functions for deliverables.
  • Oversaw compliance with style guide, editorial guidelines and brand identity throughout entire publication portfolio.
  • Managed freelance editorial teams, coordinating 10 remote workers to achieve prescribed deliverable milestones.
  • Led departmental meetings to align creative output behind singular editorial voice.

Education

University of Texas At Austin
Austin, TX

Bachelor of Arts from Radio/TV/Film

Skills

  • Cross-Departmental Collaboration
  • Proofreading Submissions
  • Multi-Tasking and Prioritization
  • Chicago Manual of Style
  • Data Entry Skills
  • Organizational Skills
  • Strong English Language Skills
  • Content Editing Knowledge
  • Editing

Timeline

Proofreader

Toppan Merrill
10.2018 - 06.2023

Publication Support Analyst

Verisk
05.2005 - 09.2018

Managing Editor

Longview Publishing
04.1986 - 05.2005

University of Texas At Austin

Bachelor of Arts from Radio/TV/Film

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Carolyn Rummel