Carolyn Runyan
Indianapolis
Summary
Skilled and highly organized Office Administrator with a proven track record of maintaining efficient and optimized office operations. Experienced in providing exceptional customer service while managing administrative tasks and ensuring full compliance with company and regulatory guidelines.
Overview
44
44
years of professional experience
Work History
Administrator
Securitas Security Services USA
Indianapolis, IN
08.2016 - Current
- Assisted in managing daily administrative tasks, ensuring efficient office operations.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records and files, adhering to organizational standards for documentation
- Adhere to compliance and regulatory standards overseen by TSA.
Office Manager
Fort Harrison State Park
Indianapolis, IN
04.2012 - 07.2016
- Responsible for handling and accurately processing all park revenue including making the bank deposits, purchasing for office, labor, and maintenance throughout park, and processing payroll.
- Managing all human resource paperwork and overseeing office and gate house staff.
- Instrumental in reorganizing and updating office files, training documents, and employee manuals, and setting up and training employees on a new point of sale system for collection of revenue.
- Regularly handled the needs of guests and customers as well as demonstrating proficiency in telephone communications with customers, staff and supervisors.
Medical Front Office Coordinator
Frederic A. Rice, Jr., M.D.
Lawrence, IN
02.1982 - 07.1999
- Managed all facets of a busy family practice office including scheduling patient appointments, all telephone communication, processing all insurance claims on paper and via computer.
- Responsible for accurately handling all financial transactions with patients, and coordination of and organization of all patient records.
Education
Certificate - Fashion Marketing
Barbizon School of Fashion Merchandising
Indianapolis, IN05-1983
High School Diploma -
Huntington North High School
Huntington01-1981
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Quality Assurance
- Conflict Resolution
- Cash Management/Reconciliation,
- Compliance
Timeline
Administrator
Securitas Security Services USA
08.2016 - Current
Office Manager
Fort Harrison State Park
04.2012 - 07.2016
Medical Front Office Coordinator
Frederic A. Rice, Jr., M.D.
02.1982 - 07.1999
Certificate - Fashion Marketing
Barbizon School of Fashion Merchandising
High School Diploma -
Huntington North High School