Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
StoreManager

Carolyn Santora

Pittsburgh,PA

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through Number years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3

35

Work History

Administrative Assistant

Brothers Brother Foundation

Assisted the Vice President of Human Resources and various directors. Greeted visitors, answers the main phone lines, ordered office supplies, made coffee for office, made sure the conference room/kitchen and bathrooms were neat/clean and orderly. Prepared board packets and attended board meetings to take minutes. Scheduled meetings with board members. Position eliminated due to down sizing.

Family Christian Store

Store Closed
05.2016 - 12.2018

Assisted customers, checked the customer out at the register, offered embossing on products, opened and closed store and registers (prepared bank deposit slips for the next day), stocked shelves, filled end caps, made sure store was clean (vacuumed, dusted and cleaned bathroom). Customers were our number one priority.

Education

Certificate - Associate Administrative Assistant

Ed2go
Pittsburgh, PA

Certificate - Administrative Assistant Fundaments

Ed2go
Pittsburgh, PA

Certificate - Professional Administrative Assistant

Progress Business Institute
On-Line, Melvarn, Pa

High School Diploma - Business

Northgate High School, Union Ave., Pittsburgh, Pa
Bellview, Pa
06.1979

Skills

  • Document Control
  • Report Writing
  • Database Management
  • Data Entry
  • Letter Preparation
  • Spreadsheet Management
  • Travel Coordination
  • Mail Handling
  • Office Administration
  • Calendar Management
  • Reception Oversight
  • Minute Taking
  • Appointment Scheduling
  • Information Security
  • Filing
  • Meeting Planning
  • Workflow Optimization
  • Scheduling
  • Research
  • Clerical Support
  • Expense Reporting
  • Travel Planning
  • Time Management
  • Computer Skills
  • Office Management
  • Document Retrieval
  • Purchase Orders Organization
  • Internal Communications
  • Account Reconciliation
  • Report Transcription
  • Social Media Knowledge
  • Reading Comprehension
  • Microsoft Excel
  • Microsoft Office Suite
  • Policy and Procedure Modification
  • Recordkeeping
  • Data Retrieval Systems
  • Excel Spreadsheets
  • Relationship Building
  • Customer and Client Relations
  • Prioritization
  • Microsoft Outlook
  • Meeting Arrangements
  • Critical Thinking
  • Data Collection
  • Team Bonding
  • Scheduling and Calendar Management
  • Videoconference Preparation
  • Event Coordination
  • Record Preparation
  • Confidential Document Control
  • OSHA Compliance
  • Patient Scheduling
  • Human Resource Laws
  • Recruiting
  • Staff Motivation
  • Accounting Skills
  • Inventory Systems
  • Proofreading
  • Records Management

Affiliations

American Society of Administrative Professionals

Certification

Do not have at hand right now.

Timeline

Family Christian Store

Store Closed
05.2016 - 12.2018

Administrative Assistant

Brothers Brother Foundation

Certificate - Associate Administrative Assistant

Ed2go

Certificate - Administrative Assistant Fundaments

Ed2go

Certificate - Professional Administrative Assistant

Progress Business Institute

High School Diploma - Business

Northgate High School, Union Ave., Pittsburgh, Pa

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Carolyn Santora