CAROLYN SIMON
Moseley,VA
Summary
Dynamic professional with extensive experience at Chesterfield County School Division, excelling in compliance and training development. Proven ability in problem resolution and data evaluation, ensuring adherence to testing protocols. Skilled in Microsoft and Google suites, delivering exceptional customer service while managing inventory and logistics effectively.
Overview
9
9
years of professional experience
Work History
Division Testing Specialist
Chesterfield County School Division
01.2021 - Current
- Managed Compliance and Integrity: Works independently to provide advanced technical support and assistance necessary to maintain the integrity of the testing environment.
- Ensured Regulatory Adherence: Enforces and monitors guidelines set forth by the Virginia Department of Education (VDOE) for state and federal testing.
- Logistical Oversight: Oversees the receipt of secure and non-secure test materials. Responsible for preparing materials for redistribution to schools and reconciling/managing the distribution of secure testing materials. Maintains accurate county-wide inventory of supplies.
- Training & Development: Collaborates with Division Directors of testing to lead and facilitate training related to policies and procedures. Creates, edits, and produces county-wide training material, systems for tracking deliverables, and data-collection tools.
- Special Accommodations Coordination: Provides technical assistance for division-wide logistics related to special accommodations. Collaborates with the Special Education team on Private Placement students and works with the VDOE on student accommodations.
- Problem Resolution: Provides expertise to troubleshoot and solve unexpected matters related to testing operations and procedures. Screens telephone calls and responds to inquiries from school system employees and residents regarding testing programs and schedules.
Instructional Assistant
Chesterfield County School Division
01.2020 - 01.2021
- Literacy Development: Facilitated a literacy development group for first graders reading below grade level. Collaborated with the reading specialist to develop customized curriculum for students with a wide range of needs and abilities.
- Curriculum Support: Assisted teachers with classroom duties, including providing small group instruction. Worked closely with Kindergarten, First, and Third grade teachers in reviewing and enhancing existing literacy plans. Prepared and adapted classroom materials.
- Behavior and Support Services: Implemented behavior management programs and worked with students to improve fine motor skills, visual perception, social, vocational, and community skills.
- Exceptional Education Support: Worked closely with the Exceptional Education department to aid students with disabilities. Provided physical support/intervention to students when necessary, under the direction and supervision of the teacher.
- Clerical & Administrative Support: Maintained required records, managed attendance files, and managed inventory and purchase orders. Supported administrators by maintaining office organization.
Teacher
Woodlake Child Development
01.2019 - 01.2020
- Responsible for maintaining the health, safety, and well-being of all students in care.
- Supported each child’s social, emotional, and intellectual growth and development.
- Facilitated monthly assessments to determine if developmental milestones were being met.
- Maintained an extensive record of health and family-related information.
User Experience Specialist
Castle Branch Inc.
01.2017 - 01.2018
- Provided technical support for universities and employers utilizing Castle Branch software for screening candidate medical documents and backgrounds.
- Demonstrated thorough knowledge of and ability to translate results for all services ordered with customers.
- Handled service issues with an emphasis on the security and sensitivity of all data.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
01.2023
Skills
- Assessment support
- Training development
- Testing protocols
- Problem resolution
- Data research and evaluation
- Knowledge of various ed tech platforms
- Microsoft suite
- Google suite
- Customer service
- Multi-line phone systems
- Technical Support
- Troubleshooting
- Compliance
- Inventory Management
References
- Dr. Sharon Rucker, Principal, Providence Elementary, (804) 674-1345
- Dr. Rebecca Hall, Division Director of Testing, (804) 387-6007
- Emily Stains, Director of Curriculum, (804) 814-0963
- James Gaffney, Division Director of Testing, (804) 814-0963
Timeline
Division Testing Specialist
Chesterfield County School Division
01.2021 - Current
Instructional Assistant
Chesterfield County School Division
01.2020 - 01.2021
Teacher
Woodlake Child Development
01.2019 - 01.2020
User Experience Specialist
Castle Branch Inc.
01.2017 - 01.2018
Bachelor of Science - Psychology
Virginia Commonwealth University