Carolyn Smith
Summary
Compassionate RN Case Manager with comprehensive background in providing end-of-life care and managing patient cases. Known for effectively coordinating care plans and offering emotional support to patients and their families. Demonstrated expertise in pain management and seamless collaboration with multidisciplinary teams.
Overview
9
9
years of professional experience
Work History
Clinical Manager
Asercare/Amedisys Hospice
08.2018 - 12.2022
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
Hospice Registered Nurse Case Manager
Aseracare Hospice
10.2013 - 08.2018
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Conducted family meetings facilitating discussions surrounding goals of care, advance directives establishment or modification.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Bachelor of Science - Nursing
Indiana University, South Bend
South Bend, IN05-2008
Skills
- Clinical leadership
- Training and mentoring
- Staff supervision
- Staff scheduling
- Compassionate care
- Pain assessment
- Patient education
- Clinical documentation
- End-of-life care
- Family support
- Pain control
Timeline
Clinical Manager
Asercare/Amedisys Hospice
08.2018 - 12.2022
Hospice Registered Nurse Case Manager
Aseracare Hospice
10.2013 - 08.2018
Bachelor of Science - Nursing
Indiana University, South Bend
Similar Profiles
Emily JonesEmily Jones
Hospice Nurse at Beacon Hospice, an Amedisys CoHospice Nurse at Beacon Hospice, an Amedisys Co
Miguel Colón JrMiguel Colón Jr
Area Vice President of Hospice Outreach at Amedisys HospiceArea Vice President of Hospice Outreach at Amedisys Hospice
Yeylin Padrón CollazoYeylin Padrón Collazo
Certified Nursing Assistant at Amedisys HospiceCertified Nursing Assistant at Amedisys Hospice