Carolyn Smith
711 8th St Glassport ,PA
Summary
Dynamic professional with a clean driving record and a valid driver's license, known for delivering exceptional customer service at Gateway Clipper. Skilled in time management and fostering effective communication, I excel in creating positive experiences and building loyal clientele while efficiently managing operations and team collaboration.
Overview
5
5
years of professional experience
Work History
Pdx
Driver
06.2026 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
Bartender
Gateway Clipper
04.2024 - 09.2025
- Crafted a variety of cocktails while ensuring adherence to quality standards and guest preferences.
- Managed inventory levels, performing regular stock checks and ordering supplies as needed.
- Provided exceptional customer service, addressing guest inquiries and resolving complaints swiftly.
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Trained new staff on bartending techniques and established service protocols for consistency.
- Collaborated with team members to create an efficient workflow during peak service hours.
- Monitored cash handling procedures to ensure accuracy in transactions and minimize discrepancies.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Personal Assistant Property Manager
Cb Properties
02.2021 - 08.2024
- Coordinated schedules for executives, optimizing time management and prioritization.
- Managed communication between departments, ensuring seamless information flow and collaboration.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Assisted in project planning and execution, supporting strategic initiatives across teams.
- Organized company events and meetings, fostering team engagement and productivity.
- Trained new staff on administrative processes, promoting consistency in daily operations.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
High School Diploma -
Ichabod Crane Central
Valatia New YorkAssociate - Human Resource Management
American Public University
On Line2020
Business Administration
Ashford University
San Diego, CA2017
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Timeline
Pdx
Driver
06.2026 - Current
Bartender
Gateway Clipper
04.2024 - 09.2025
Personal Assistant Property Manager
Cb Properties
02.2021 - 08.2024
High School Diploma -
Ichabod Crane Central
Associate - Human Resource Management
American Public University
Business Administration
Ashford University