Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolyn Stephens

Memphis,TN

Summary

Detail‑oriented Quality Control Inspector with hands‑on experience at Jabil and Retronix Global Inc., specializing in visual inspection, micro‑chip pre‑inspection, and defect identification. Proven ability to improve product quality through meticulous attention to detail, accurate documentation, and clear communication with cross‑functional teams. Proficient in Excel and skilled at maintaining high standards in fast‑paced, precision‑driven environments. Highly organized, dependable, and goal‑oriented, with strong leadership qualities and a commitment to continuous improvement. Dedicated to contributing exceptional customer service, teamwork, and problem‑solving skills while pursuing opportunities for professional growth and advancement.

Overview

6
6
years of professional experience

Work History

Quality Control Inspector

Jabil//Retronix Global Inc.
Austin,Tx
05.2022 - Current
  • Conduct thorough inspections of products to ensure compliance with quality standards and specifications.
  • Perform visual and automated pre-inspection of micro-chips using microscopes, scanners, and inspection tools.
  • Verify part numbers, lot codes, Date codes and physical condition before processing.
  • Identify defects such as cracks, contamination, bent leads, missing components/parts, or packaging issues. Conducts FDI (Fault Detection and Identification) procedures when when defects or abnormalities are detected, missing parts and damaged packaging.
  • Follow established inspection criteria and quality standards for each customer.
  • Escalate critical or unusual defects to Quality Engineers or Supervisors.
  • Support root-cause analysis by providing accurate defect descriptions and images when required.
  • Communicate inspection findings clearly and promptly.
  • Follow all ESD, safety, and cleanroom protocols.

Amazon Associate I

Amazon
Dallas, TX
10.2019 - 05.2022
  • Inbound- Perform scanning, lifting, labeling, assisting associates, as well as work alongside team members sorting packages.
  • Executed high-volume order fulfillment by accurately picking, scanning and counting product's for customer orders to Be Shipped.
  • Interfaced with automated mobile fulfillment robots to maintain high volume picking rates, consistently meeting or exceeding daily production targets.

Amazon-ASC Member (2019 -2022)

Trailer/social distancing Audits, temperature checks, monitors social distancing, instacleans, train associates following company guidelines on infection control and prevention, Manage Hazmat spills, assist nurse/medical staff with COVID testing and vaccines, as well as packing COVID specimens.

Education

CDL

First Student
Little Rock, AR
2018

Cosmetology

BJ Hair Academy
Little Rock, AR
1987

Skills

  • Quality control
  • Visual inspection
  • Product inspection
  • Excel PowerPoint
  • Microsoft Word
  • Internet Explorer Outlook
  • Pivot Table Charts
  • Bar Graphs

Timeline

Quality Control Inspector

Jabil//Retronix Global Inc.
05.2022 - Current

Amazon Associate I

Amazon
10.2019 - 05.2022

CDL

First Student

Cosmetology

BJ Hair Academy
Carolyn Stephens