Dynamic Health Information Management Director with a proven track record at Rural Health Medical Program, Inc. Skilled in enhancing data accuracy through electronic health record implementation and compliance with HIPAA regulations. Adept at training teams and fostering effective communication, driving operational improvements, and ensuring clinical documentation integrity. Passionate about continuous learning and quality enhancement.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Health Information Management Director
Rural Health Medical Program, Inc.
08.2001 - 11.2021
Led implementation of electronic health record systems to enhance data accuracy and accessibility.
Developed policies and procedures to ensure compliance with HIPAA regulations and industry standards.
Oversaw staff training programs, improving team efficiency and knowledge retention in health information management.
Streamlined data management processes, reducing errors and ensuring timely reporting for clinical operations.
Conducted audits on health records to maintain data integrity and support quality improvement initiatives.
Collaborated with IT department to optimize health information systems for improved patient care delivery.
Facilitated cross-departmental communication to address challenges in data sharing and reporting processes.
Analyzed workflow efficiencies, recommending strategic enhancements for operational productivity within the organization.
Sales Associate
Spiller Furniture
10.1995 - 08.2001
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted customers in selecting furniture that meets their needs and preferences.
Maintained product knowledge to effectively communicate features and benefits to clients.
Collaborated with team members to achieve sales targets and enhance store performance.
Conducted inventory management, ensuring accurate stock levels and organization on the sales floor.
Implemented visual merchandising standards to create appealing displays that attract customers.
Developed lasting relationships with customers, fostering loyalty and repeat business through follow-ups.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Answered customer questions about sizing, accessories, and merchandise care.
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Dewitt Apparel
Dewitt Apparel
11.1987 - 08.1995
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Emerson High School
Oklahoma City, OK
Business Machine, Accounting And Bookkeeping
Opportunities Industrial Center
Oklahoma City, OK
Business Administration
Wallace State Community College
Selma, AL
Skills
Health records review
Effective communication
HIPAA and HITECH requirements
Clinical documentation
Training and mentoring
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 16 staff members.
Certification
[Area of Business Machine, Accounting I, II Bookkeeping certification] Training - 1 year