Carolyn Tanner
Sales Manager
Sicklerville,NJ
Summary
Dynamic Guest Service Manager at Heritage Dairy Store with a proven track record in enhancing guest relations and driving sales through exceptional communication and personalized service. Skilled in staff training and development, I effectively led a team to minimize waste and prevent food spoilage, ensuring a high-quality customer experience.
Knowledgeable Desired Position with solid background in sales and proven ability to drive revenue growth. Successfully built client relationships and consistently met sales targets. Demonstrated effective communication and negotiation skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Guest Service Manager
Heritage Dairy Store
11.2021 - Current
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Sales Associate
Bob's Discount Furniture
09.2015 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Area Sales Manager
VITAMIN HEALTH CENTER
06.1995 - 04.2015
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Education
Associate Of Business Administration - Business
Camden County College
Blackwood, NJHigh School Diploma - Food Service And Business
Highland Regional High School
Blackwood, NJ06.1986
Skills
- Property management systems
- Guest accommodations
- Staff training and development
- Interior design
- Brand awareness
- Delivery coordination
- Product demonstration
- Social media
- Room design support
- Fabrics
- Warranty sales
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
Accomplishments
Employee of Year 2021 and 2024, Building a Store from last place to tracking #15 out 36. In top sales and customer service. Focusing on building a strong sales team with positive growth.
Certification
2016 Rookie of Year , Top sales
Timeline
Guest Service Manager
Heritage Dairy Store
11.2021 - Current
Sales Associate
Bob's Discount Furniture
09.2015 - 03.2021
Area Sales Manager
VITAMIN HEALTH CENTER
06.1995 - 04.2015
Associate Of Business Administration - Business
Camden County College
High School Diploma - Food Service And Business
Highland Regional High School
Similar Profiles
Evan ConwellEvan Conwell
Customer Service Representative at Heritage Dairy StoreCustomer Service Representative at Heritage Dairy Store
Heidy VillahermosaHeidy Villahermosa
Team Member at Heritage Dairy StoreTeam Member at Heritage Dairy Store
Carolyn TannerCarolyn Tanner
Guest Service Manager at Heritage Dairy StoreGuest Service Manager at Heritage Dairy Store
Richard AdubofourRichard Adubofour
Direct Support Professional at BancroftDirect Support Professional at Bancroft
David StoutDavid Stout
Sample Coordinator at WuXiSample Coordinator at WuXi