Carolyn Tarantine
Redondo Beach,CA
Summary
Driven Supply Chain Professional, specialized in inbound logistics with the ability to effectively address and resolve various types of issues. Works effectively in cross-functional environments and am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Supply Chain Associate
FIGS
08.2022 - Current
- Collaborate with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Supervise teammates to ensure all time sensitive deadlines are met.
- Streamline shipping and receiving operations to reduce errors.
- Monitor all inbound shipments associated with upcoming launches and advise of any potential conflicts.
- Act as logistics/operations point person with all vendors and third-party partners regarding booking-related inquiries, production delays, overages and shortages, shipment documentation, and invoicing.
- Monitor supplier performance for compliance with contract terms and quality standards.
- Conducted and approved all pre and post-implementation user testing for Inbound Shipment Module as the main stakeholder.
Supply Chain Coordinator
FIGS
11.2021 - 08.2022
- Oversaw ASN creations and uploads.
- Reviewed and Uploaded Vendor shipping documents for customs clearance.
- Addressed and provided solutions for ASN variances with the warehouse and vendors.
- Provided Weekly Active Product Reports for planning to convey Core Tracking Status.
- Effectively troubleshot any issues that arose during customs clearance.
- Updated warehouse delivery sheet with new shipments and ASNs.
- Assist the Sr. Supply Chain Manager with Monthly In Transit Compilation and closing Open POs.
Customer Experience Associate
FIGS
05.2021 - 11.2021
- Asked customers questions to determine, verify and solve common problems.
- Looked for additional ways to expand products to customers by up-selling new products and services.
- Ensured FIGS brand was being represented constantly.
- Assisted customers with finding their desired style, color, and size, and suggest complementary products where appropriate.
- Remained calm in stressful situations and helped to deescalate customers who were upset.
- Led team in call and chat efficiency while maintaining high customer satisfaction score.
Front Desk Representative
Kinlay Hostel
01.2020 - 03.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Transcribed phone messages and relayed to appropriate personnel.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Education
Bachelor of Arts - General Social Science
University of Oregon
Eugene, OR06.2019
Skills
- Inbound Logistics
- Microsoft Excel
- NetSuite
- User Acceptance Testing
- 3PL (Third Party Logistics)
- Data Accuracy
- Communication
- Project Management
- Freight Forwarding
- WMS (Warehouse Management System)
Timeline
Supply Chain Associate
FIGS
08.2022 - Current
Supply Chain Coordinator
FIGS
11.2021 - 08.2022
Customer Experience Associate
FIGS
05.2021 - 11.2021
Front Desk Representative
Kinlay Hostel
01.2020 - 03.2021
Bachelor of Arts - General Social Science
University of Oregon
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