Carolyn Thompson
Upper Marlboro,MD
Summary
Enterprising Senior Executive Administrator with 20+ years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented toward meeting long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Vice President
AT&T External and legislative Affairs
Washington, DC
10.2018 - Current
- Manage a high-profile executive level administrative position supporting Vice President of Legislative Affairs
- Oversee time allocation for Vice President and other senior managers by meticulously coordinating lobbying appointments, complex travel arrangements, compound calendaring
- Assist with special projects involving research, compiling, and analyzing data, determining approach, and preparing reports.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports and presentations.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Executive Assistant SVP & COO
Beacon Hill Staffing Group/Airlines Reporting Corporation
Washington, DC
03.2018 - 06.2018
- Provided administrative support to the SVP and COO including routing confidential correspondence and personnel matters, proofed written materials, coordinated travel and calendar management.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created expense reports, budgets and filing systems for management team.
Senior Executive Coordinator
Ajilon/ National Association of Manufacturer’s
Washington, DC
01.2018 - 03.2018
- Maintained CEO’s calendar and schedule including meetings, speaking engagements, travel, internal meetings, call list
- Resolved scheduling conflicts and ensured appropriate and efficient use of the President’s time
- Assisted the Vice President of Executive Operations and Strategy in preparing the CEO for activities and events with various members, agencies in the Administration, Congressional offices, The White House, and other outside groups.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Controlled access to confidential business documents, financial information and proprietary data.
Executive Assistant
AT&T Mobility
Hanover, MD
01.2001 - 01.2017
- Managed and supported the Vice President
- Oversaw time allocation for Vice President and other senior managers through coordinated appointments, town hall meetings, recognition meetings and off-site events
- Utilized expertise and judgement in handling and completing priorities, ensured seamless
- Travel experience for executives by arranging complex domestic travel arrangements and itineraries with commercial travel vendors
- Reviewed, prioritized, and acted upon incoming communication for executives including e-mail, telephone calls and internal correspondence
- Led projects from lifecycle to kickoff and ensured project stayed within scope and timeliness
- Formed effective relationships with Chief Executive Officers, Vice Presidents, clients, business partners, local political leaders, local celebrities, board members and their executive assistants to facilitate business transactions
- Excellent command of the English grammar, spelling, and punctuation to prepare complex documents, presentations, and legal instruments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Facilitated training and onboarding for incoming office staff.
- Organized and coordinated conferences and monthly meetings.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Coordinated events and worked on ad hoc projects.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
AT&T MOBILITY
Hanover, MD
04.1997 - 01.2017
Education
Master of Business Administration (MBA) -
University of Phoenix
Bachelor Science - Business Administration
BSBA - undefined
SUNY
Skills
- Executive Domestic and International Travel Planning
- Client Communications
- Meeting and Special Event Planning
- Complex Calendar Management
- Budget and General Accounting
- Project Management
- CISCO Telepresence
- Confidentiality and Discretion
- Executive Schedule Management
- Travel Arrangement Coordination
Affiliations
Member, Administrative Professionals Development Program
Member, American Society Administrative Professionals
Member, Top Ladies of Distinction Prince Georges Chapter
Co-Chair for Literacy Programs
Member Junior League Prince George’s County
Sub-Committee – DEIB
Certification
- Notary, State of Maryland
Timeline
Executive Assistant to the Vice President
AT&T External and legislative Affairs
10.2018 - Current
Executive Assistant SVP & COO
Beacon Hill Staffing Group/Airlines Reporting Corporation
03.2018 - 06.2018
Senior Executive Coordinator
Ajilon/ National Association of Manufacturer’s
01.2018 - 03.2018
Executive Assistant
AT&T Mobility
01.2001 - 01.2017
AT&T MOBILITY
04.1997 - 01.2017
Master of Business Administration (MBA) -
University of Phoenix
Bachelor Science - Business Administration
BSBA - undefined
SUNY
- Notary, State of Maryland
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