Carolyn Wade

•Escorts clients on outings providing a secure and safe experience and frequently providing transportation.

• Works one-on-one with clients towards personal goal progress and achievement.

• Collaborates, coordinates, and meets with home sites, guardians, and case managers to assess clients’ needs, capabilities, and goals.

• Works with Assistant Manager to create and update Annual Service Plans and six month reviews. Submits

reports to the participant, case managers, guardians, and designated Island County representative.

• Researches appropriate activities and events for each client that align with clients goals and meet county criteria.

• Maintains client records including daily activity logs of activities completed, client behaviors, and progression of goals; phone logs; incident reports; and other documentation as required.

• Creates monthly schedule of outings, trainings, and required meetings. Provides the monthly schedule to the home sites, Manager, and Assistant Manager, and makes changes if participant is unavailable.

• Establishes and maintains healthy interpersonal relationships with team members and co-workers.

• Advocates for the rights and opportunities for people with intellectual/developmental disabilities at all times

• Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices
• Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects in accordance with their Individualized Education Plans and Behavioral Support Plans
• Monitored student performance to evaluate effectiveness of instructional strategies
• Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems
• Improved behavior by modeling positive choices and teaching socially-acceptable options
• Familiar with the application of AAC devices and basic use of American sign language
• Assist in caring for students’ medical needs when under the direct supervision of the school nurse or other appropriate professional

• Researched issues and assessed inefficiencies within the supply chain using military software to devise solutions and improve performance
• Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
• Developed systems for organizing reports and records to drive integrity
• Built long-term relationships due to prompt and courteous service

• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
• Transcribed phone messages and relayed to appropriate personnel

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
• Supported ambulation and physical therapy needs by conducting planned exercise routines
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks