Carolyn Walker
Columbia,MD
Summary
Goal-oriented professional successful building lasting relationships with clients. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
12
12
years of professional experience
Work History
Department Head Makeup Artist
Roy Cox Photography Studio
03.2020 - Current
- Maintained full stock of inventory and properly sanitized tools to avoid spread of infection.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Strong initiative, confidence, and energy.
- Recruited essential employees for department.
Freelance Makeup Artist
Ariel Lewis LLC
02.2017 - 06.2020
- Used social media platforms to promote services.
- Taught master classes to inspire potential colleagues or help people expand knowledge and skills.
- Trained new hire on essential products and techniques.
- Answered phone calls and emails to schedule client appointments.
- Increased revenue through effective customer service and inventory management.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
Recruiter Coordinator
Children Achieving Maximum Potential
01.2018 - 03.2020
- Reached out to qualified referral candidates to obtain applications via Indeed and Job Fairs.
- Operated and maintained applicant tracking and candidate management systems.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Coordinated incoming job requisitions and applications.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Scheduled and conducted 50 phone interviews each week.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Advocated for staff members, helping to identify and resolve conflicts.
- Match employees to special needs clients according to skills, likes, and scheduling.
- Conducted orientation for new-hire onboarding
IISS Therapist
Children Achieving Maximum Potential
01.2014 - 03.2020
- Documented patient information, treatment plans, and patient responses.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Educated clients and families on mental health issues to promote understanding and support.
- Raised awareness about mental health issues and reduce stigma through community education and outreach.
- Supported clients in developing coping skills to help patients manage life challenges and difficulties.
- Documented client progress to track effectiveness and inform future treatment plans.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
Student Assistant
Bob Tancher
08.2011 - 06.2013
- Completed clerical tasks such as filing, copying, and distributing mail.
- Copied, organized and distributed classroom assignments or other paperwork.
- Taught courses under guidance of senior instructors.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Administrative Assistant
Kids Habitat Child Care Center
10.2010 - 05.2013
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
- Established administrative work procedures to track staff's daily tasks.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
Tempe, AZ09.2024
GED -
Howard Community College
Columbia, MD01.2014
Skills
- Customer Consulting
- Assessing Outcomes
- Presentations and Demonstrations
- Sales Strategies
- Information Updates
- Industry Networking
- Word Processing
- Services Marketing
- Social Media Platforms
- Accounting and Billing
- Administrative Support
- Detail-Orientated
- Supply Logistics
Timeline
Department Head Makeup Artist
Roy Cox Photography Studio
03.2020 - Current
Recruiter Coordinator
Children Achieving Maximum Potential
01.2018 - 03.2020
Freelance Makeup Artist
Ariel Lewis LLC
02.2017 - 06.2020
IISS Therapist
Children Achieving Maximum Potential
01.2014 - 03.2020
Student Assistant
Bob Tancher
08.2011 - 06.2013
Administrative Assistant
Kids Habitat Child Care Center
10.2010 - 05.2013
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
GED -
Howard Community College
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