Summary
Overview
Work History
Education
Skills
Timeline
Generic

CAROLYN WEBER

Port Orchard,WA

Summary

Dynamic Customer Sales Associate with proven expertise at Lowe's in enhancing customer satisfaction and driving sales through effective cross-selling tactics and exceptional service. Skilled in cash handling and inventory management, I foster teamwork and collaboration to create a welcoming shopping environment, consistently achieving high customer engagement and loyalty.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

21
21
years of professional experience

Work History

Customer Sales Associate

Lowe's
08.2023 - 09.2025
  • Assisted customers in identifying product needs and providing tailored recommendations.
  • Maintained knowledge of current promotions and sales to enhance customer experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
  • Collaborated with team members to create a welcoming store environment for customers.
  • Handled customer inquiries and resolved issues promptly to promote satisfaction.
  • Stocked shelves and organized merchandise displays to improve product visibility.
  • Participated in training sessions to learn about new products and sales strategies.
  • Supported inventory management by tracking stock levels and reporting discrepancies.
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
  • Assisted in inventory management, ensuring accurate stocking levels and timely replenishment of merchandise.
  • Processed special orders for customers, ensuring prompt delivery times met or exceeded expectations.
  • Rotated merchandise according to supervisor direction, maintaining fresh and attractive sales floor displays.
  • Promoted warranty sales, loyalty rewards and more.

Cashier

Safeway
09.2004 - 02.2008
  • Processed customer transactions efficiently using POS systems, ensuring accuracy in cash handling.
  • Assisted in maintaining inventory levels through regular stock checks and replenishment efforts.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to optimize checkout procedures, enhancing overall workflow efficiency.
  • Trained new staff on register operations and customer engagement techniques to ensure consistency.
  • Maintained cleanliness and organization of the checkout area, contributing to a positive shopping environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

No Degree - General

Olympic College
Bremerton, WA

Skills

  • Cash register operation
  • Cross-selling tactics
  • Merchandise rotation
  • Cash handling experience
  • Loyalty promotion
  • Displays and merchandising
  • Flexible schedule
  • Customer assistance

Timeline

Customer Sales Associate

Lowe's
08.2023 - 09.2025

Cashier

Safeway
09.2004 - 02.2008

No Degree - General

Olympic College
CAROLYN WEBER