Carolyn Williams
Austin,TX
Summary
Hardworking, disciplined and reliable with demonstrated record of success. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
4
4
years of professional experience
Work History
Part Time Cleaner
Lauterstein Conway School
06.2023 - 06.2024
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
Customer Service Coordinator
Goodwill
01.2020 - 01.2021
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Streamlined communication channels for increased efficiency and better customer service experience.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Developed and implemented new customer service protocols, resulting in improved resolution rates and customer feedback.
Education
Deer High School
White Deer, TXSkills
- Customer service excellence
- [Product or Service] support
- Clerical Support
- Retail experience
- Housekeeping
- Chemical Handling
- Quality Assurance
- Cleaning and sanitizing
Timeline
Part Time Cleaner
Lauterstein Conway School
06.2023 - 06.2024
Customer Service Coordinator
Goodwill
01.2020 - 01.2021
Deer High School
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