Summary
Overview
Work History
Education
Skills
Timeline
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Carolyn Wilson

Phoenix,AZ

Summary

Driven by a continuous improvement mindset and adept in advanced chocolate techniques, I significantly contributed to product innovation and customer satisfaction at Candy and Chocolate Co. Leveraging skills in creative flavor pairing and team collaboration, I enhanced workflow efficiency and safety, setting products apart in competitive markets. My adaptability and customer service excellence underpin my professional achievements.

Overview

9
9
years of professional experience

Work History

Candy Maker

Candy and Chocolate Co
06.2023 - Current
  • Optimized workflow by delegating tasks efficiently among team members based on individual strengths and skills.
  • Developed innovative candy recipes to expand product offerings and attract new customers.
  • Reduced waste by implementing inventory management techniques and proper storage methods for raw materials.
  • Ensured safety compliance by enforcing workplace guidelines and conducting regular safety audits within the facility.
  • Contributed to company growth with the development of unique flavor combinations that set products apart from competitors.
  • Maintained a clean and sanitary work environment, adhering to industry standards and health regulations.

Bakery Clerk

Frys Food
09.2015 - 07.2023
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Maintained visually appealing and well-stocked bakery display, leading to increased sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Customized cake designs according to customer requests, enhancing customer satisfaction and loyalty.

Education

High School Diploma -

Kenmore
Ohio

Skills

  • Effective Time Management
  • Adaptable to change
  • Continuous Improvement Minds
  • Creative Flavor Pairing
  • Candy Molding Expertise
  • Food Allergen Understanding
  • Packaging design familiarity
  • Advanced Chocolate Techniques
  • Customer Service
  • Workplace Safety
  • Team Collaboration
  • Food Safety
  • Food Packaging
  • Packaging

Timeline

Candy Maker

Candy and Chocolate Co
06.2023 - Current

Bakery Clerk

Frys Food
09.2015 - 07.2023

High School Diploma -

Kenmore

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Carolyn Wilson