Carolyn Zajac
Cleveland,TN
Summary
Dynamic Cost Allocation Manager with a proven track record at Blue Cross Blue Shield of TN, specializing in cost allocation strategies and financial reporting. Expert in process improvement and cross-functional collaboration, driving operational excellence and enhancing resource alignment. Adept at implementing automated tools for real-time data analysis, fostering a culture of continuous improvement.
Overview
35
35
years of professional experience
Work History
Cost Allocation Manager
Blue Cross Blue Shield of TN
07.1992 - 10.2025
- Developed operating expense allocation strategies to optimize resource distribution across multiple lines of Business
- Collaborated with cross-functional teams to improve allocation accuracy and efficiency.
- Mentored staff on best practices for operating expense allocations strategies
- Spearheaded process improvements resulting in better alignment of resources with organizational goals.
- Led initiatives to implement automated tools for real-time data tracking and analysis.
Chief Accountant
Blue Cross Blue Shield of Tennessee
07.1992 - 10.2025
- Led financial reporting processes ensuring compliance with regulatory standards.
- Developed and implemented budgetary controls to enhance fiscal management.
- Streamlined accounting procedures improving efficiency and accuracy in financial data.
- Mentored junior accountants fostering professional growth and development within team.
- Collaborated with cross-functional teams to align financial goals with organizational objectives.
- Analyzed financial statements identifying trends to inform strategic decision-making.
- Oversaw audits coordinating efforts to ensure thorough examination of financial records.
- Reduced discrepancies in financial records by conducting thorough audits and ensuring adherence to established protocols.
- Managed a team of accountants, fostering collaboration and professional growth for improved department performance.
- Analyzed financial audit information and made recommendations to improve efficiencies.
- Wrote financial statements and consolidations after reconciling general ledger accounts.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Developed and implemented effective accounting systems.
- Drafted variance reports, regulatory filings, and related schedules.
- Enhanced financial transparency for stakeholders through accurate and timely financial reporting.
Office Manager
Sanda Hosery Mills
07.1990 - 07.1992
- Oversaw daily office operations, ensuring efficiency and productivity across departments.
- Implemented streamlined filing systems, enhancing document retrieval and organization.
- Coordinated scheduling and logistics for meetings, optimizing time management for executives.
- Managed vendor relationships, negotiating contracts to ensure cost-effective services.
- Monitored budget expenditures, ensuring alignment with organizational financial goals.
- Developed training programs for new staff, fostering a collaborative workplace environment.
- Led cross-functional teams in process improvement initiatives, driving operational excellence.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Education
Bachelor of Arts -
Trevecca Nazarene University
Nashville12-2015
Skills
- Cost allocation strategies
- History of system implementations - Workday, Cognos TM1 and PeopleSoft
- Financial reporting
- Budgetary controls
- Process improvement
- Regulatory compliance
- Cross-functional collaboration
- Decision-making
Timeline
Cost Allocation Manager
Blue Cross Blue Shield of TN
07.1992 - 10.2025
Chief Accountant
Blue Cross Blue Shield of Tennessee
07.1992 - 10.2025
Office Manager
Sanda Hosery Mills
07.1990 - 07.1992
Bachelor of Arts -
Trevecca Nazarene University