Carolyn "Dawn" Henry
Richmond,TX
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Harris County Universal Services
Houston, TX
08.2014 - 07.2025
- Coordinated meetings and prepared agendas to facilitate effective discussions.
- Maintained records and organized files to ensure easy access to information.
- Utilized software tools to create reports and presentations for management review.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Facilitated communication between different departments within the organization.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Bachelor of Science - Teaching
Sam Houston State University
Huntsville, TXSkills
- Microsoft Excel
- Data entry
- Report generation
- Meeting coordination
- File organization
- Customer service
- Calendar management
- Office supply management
- Event planning
- Effective communication
- Time management
Timeline
Administrative Assistant
Harris County Universal Services
08.2014 - 07.2025
Bachelor of Science - Teaching
Sam Houston State University