Carolyn E. Caballero
Dickinson,TX
Summary
Some of my best skills include being punctual, well groomed, personable, and highly adaptive to learning new and challenging things. I do not require constant supervision or assistance in order to complete my tasks, and I can prioritize my own work in the most productive manner possible. I have reliable transportation and live in this area. I keep a clean and organized work area. I enjoy keeping up with technology and learning new technological advances.
Overview
19
19
years of professional experience
Work History
MSR II
Associated Credit Union Of Texas
03.2022 - Current
- Include: receiving the transaction needed by member, thoroughly understanding the needs of the member and making decisions accordingly, having knowledge of the products and services offered and being able to explain them in detail, separating and filing papers accordingly, printing and sorting forms, being able to understand the computer systems and use them consequently, maintaining a clean and organized workstation, answering phone calls and transferring them accordingly, scheduling appointments for appropriate supervisors according to product needed by member, ordering supplies for my branch, training new employees and setting them up for success, organizing and strapping new cash shipments, counting the vault balance every day, inputting the vault balance into Symitar, finding outages when applicable, meeting and/or exceeding my sales quota per month, accurately and correctly open new accounts and attempt and at making a sale to solidify the new relationship, Notary Public, and creating Credit Card and Personal Loan applications, maintaining and performing New Account Audits, assisting with ATM balancing
Lead Teacher
Creative Corners
08.2014 - 12.2021
- Managing a classroom of 9 children daily, creating and maintaining a curriculum that is age appropriate, disinfecting and sanitizing all surfaces and toys daily, keeping up to date on new education ideas, educating the children through play, creating and maintaining a safe environment for the children, building and maintaining positive relationships with the children and their parents
Experience Consultant
Samsung, Mosaic
06.2013 - 02.2014
- Keeping up-to-date knowledge of Samsung technology and devices, talking to customers about the devices, being able to compare Samsung devices with the devices made by other companies, maintaining a clean workstation, taking daily inventory at open and close of the business day, emailing daily sales numbers to my Market Manager, maintaining a friendly and professional relationship with Best Buy employees, knowing the basic layout of the Best Buy store in order at assist their customers even if they are not in the market for a Samsung product, assisting customers with hardware and software issues, showing customers how to use their device, setting up devices for new customers, and performing software updates on customer’s devices.
Experience Specialist, Member Service Representative/ Certified Trainer/, Vault Teller/ Supplies
Samsung, Associated Credit Union
01.2010 - 06.2013
- Receiving the transaction needed by member, thoroughly understanding the needs of the member and making decisions accordingly, having knowledge of the products and services offered and being able to explain them in detail, separating and filing papers accordingly, printing and sorting forms, being able to understand the computer systems and use them consequently, maintaining a clean and organized workstation, answering phone calls and transferring them accordingly, scheduling appointments for appropriate supervisors according to product needed by member, ordering supplies for my branch, balancing ghost drawers, training new employees and setting them up for success, organizing and strapping new cash shipments, counting the vault balance every day, inputting the vault balance into Symitar, finding outages when applicable, maintaining giveaway information and sending that information to Marketing, arming and disarming building alarm, and escorting members into safe deposit vault, meeting and/or exceeding my sales quota per month, accurately and correctly open new accounts and attempt and at making a sale to solidify the new relationship, Notary Public, and creating Credit Card and small loan applications to submit to funding
- ACU Academy Degrees:
- Teller Fundamentals
- MSR Fundamentals
- Sales is Service Fundamentals
- Teller Intermediate
- Sales is Service Intermediate
- Leadership Advanced
Lead Wait Staff/Bartender
Perry’s Italian Grill
01.2005 - 02.2012
- Duties include: making a memorable dining experience for my guests, opening and closing procedures, having knowledge of the food and wine menu in their entirety, maintaining a clean work area throughout the shift, answering telephone calls and scheduling reservations, being responsible to my guests for all of their needs, upselling to the guest to help maintain a high sales average per guest
Perry's Catering Assistant
Perry’s Catering
01.2008 - 01.2010
- Answering and transferring phones, writing up invoices of catering orders, filing, running errands, keeping a neat and organized office area, keeping an inventory of catering supplies, ordering catering supplies needed, scheduling meetings for the catering director, scheduling drivers for catered deliveries, and to upsell products to the client in order to maintain a high sales average
Catered Events Manager
Perry’s Catering
07.2005 - 01.2010
- Making an agenda for the catered event, organizing the equipment needed for the event, being responsible to the client to fulfill their needs, overseeing the servers of whom I supervise, keeping a clean work area throughout the catered event, and to be on the lookout for new client opportunities by marketing myself and the catered product
Education
Diploma -
Bay Area Christian School
College of the Mainland
Skills
- RELATIVE KNOWLEDGE AND SKILLS
- CPR Certified
- Symitar
- Marquis Next
- Meridian Link
- Lumin
- Eltrophy
- MVI
- Open Office
- Microsoft Office
- OnCourse Learning
- See Everything
- Harland Clark
- CuneXus
- DocuSign
- Card Wizard
Languages
Spanish
Limited Working
Timeline
MSR II
Associated Credit Union Of Texas
03.2022 - Current
Lead Teacher
Creative Corners
08.2014 - 12.2021
Experience Consultant
Samsung, Mosaic
06.2013 - 02.2014
Experience Specialist, Member Service Representative/ Certified Trainer/, Vault Teller/ Supplies
Samsung, Associated Credit Union
01.2010 - 06.2013
Perry's Catering Assistant
Perry’s Catering
01.2008 - 01.2010
Catered Events Manager
Perry’s Catering
07.2005 - 01.2010
Lead Wait Staff/Bartender
Perry’s Italian Grill
01.2005 - 02.2012
Diploma -
Bay Area Christian School
College of the Mainland
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