Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Carolyne Mcmeans

Locust Grove,GA

Summary

Accomplished Senior Lead Technician with a proven track record at Premier Pool Service, excelling in staff management and equipment maintenance. Demonstrated expertise in safety compliance and customer service, enhancing operational efficiency and client satisfaction. Skilled in training and mentoring, significantly improving team performance and safety standards.

Overview

3
3
years of professional experience

Work History

Food Industry Worker

Chick-Fil-A Restaurant
McDonough, GA
11.2021 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Ensured compliance with all food safety regulations and standards.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Operated various kitchen appliances, such as mixers, slicers, ovens, grills, etc.
  • Assisted in the preparation of all menu items, including salads, appetizers, and entrées.
  • Kept track of food waste and spoilage to ensure minimal loss.
  • Cleaned, sanitized, and stocked all areas throughout the restaurant.
  • Delivered food orders to customers in a timely manner.
  • Organized, prepared, and delivered catering orders.

Senior Lead Technician and Supervisor

Premier Pool Service
Mcdonough, GA
01.2023 - 05.2024
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Performed troubleshooting and maintenance on various complex systems.
  • Designed and developed training materials for new employees in the organization.
  • Conducted onboarding sessions to orient new staff members about company policies and procedures.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Analyzed data from pre- and post-training assessments to measure the effectiveness of training sessions and materials.
  • Safely and accurately use hazardous chemicals.
  • Taught safety procedures for using hazardous chemicals.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Drove a company vehicle.
  • Responsible for the timely maintenance and cleaning of the company vehicle.
  • Documented daily mileage logs, fuel consumption reports and other relevant information accurately in log book.

Education

GED -

Southern Crescent Technical College
Griffin, GA
10-2023

Skills

  • Customer service
  • Cleaning
  • Preventive Maintenance
  • Work planning and scheduling
  • Inventory stocking
  • Safety and compliance
  • Equipment operation
  • Equipment maintenance
  • Machinery inspection
  • Schedule development
  • Staff management
  • Training and mentoring
  • Promote sales
  • Equipment sales
  • Chemical handling
  • Food Safety

Affiliations

  • Drawing and painting
  • Music, singing, and violin
  • Baking
  • Basketball

Accomplishments

  • Earned Lead Supervisor role as the youngest and only female technician at premier Pool Service.

References

References available upon request.

Timeline

Senior Lead Technician and Supervisor

Premier Pool Service
01.2023 - 05.2024

Food Industry Worker

Chick-Fil-A Restaurant
11.2021 - Current

GED -

Southern Crescent Technical College

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Carolyne Mcmeans