Carolyne Sullivan
Oakland Park,United States
Summary
Detail-oriented professional with strengths in calendar coordination, client scheduling, care coordination, and administrative support. Combines leadership, problem solving, and quality control experience to anticipate needs, maintain smooth workflows, and support positive outcomes for residents, clients, and teams.
Overview
2027
2027
years of professional experience
Work History
Real Estate student
MLP Campus
Fort Lauderdale, Florida
2026 - Current
Personal Care Assistant part-time
Sean Moore
Fort Lauderdale, Florida
04.2025 - 10.2025
- Supported mobility transfers and safe walking throughout the home
- Prepared meals and monitored dietary needs for household client
- Organized personal items and restocked daily care supplies
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Recognized customer needs to enhance service delivery. of customers promptly and efficiently.
- Conducted research and data analysis to inform strategic planning and decision-making processes
Coordinator
The Palms in Plantation
Plantation, Florida
06.2024 - 03.2025
- Coordinated resident schedules and community calendars to enhance engagement at Plantation senior living community.
- Scheduled appointments, tours, and service requests for assisted living residents.
- Organized activity updates and event materials for community engagement programs.
- Supported move-in paperwork and resident admission files for retirement community operations.
- Communicated with residents, families, and staff at The Palms in Plantation.
- Maintained accurate records and confidential documents to support effective care delivery for the Plantation care team.
- Supported vendor relations to streamline operations and meet coordination needs for community services.
- Facilitated communication between different departments in order to resolve issues quickly.
- Coordinated team-building activities to strengthen collaboration to promote a positive work environment.
Personal Assistant
CBJ Owner
Fort Lauderdale, FL
08.2022 - 05.2024
- Helped coordinate daily tasks and travel to keep operations running smoothly and support founder productivity.
- Managed household needs to streamline workflow and enhance project outcomes.
- Adapted quickly to new tasks and supported ongoing personal and professional growth.
- Performed quality control checks and recommended process improvements for better efficiency.
- Provided personal support by anticipating needs and resolving issues before they escalated.
- Organized and maintained calendar for business owner to ensure efficient scheduling of appointments and daily activities.
- Scheduled phone calls and organized emails to enhance owner's availability.
Activity Director
Plainview Healthcare Rehabilitation center
Plainview, TX
10.2020 - 08.2022
- Designed and implemented innovative programs for cognitive, physical, and social wellness.
- Coordinated care plans for elderly residents, significantly enhancing quality of life and well-being.
- Adapted care plans to meet individual needs, resulting in improved resident satisfaction.
- Monitored resident behavior to strengthen relationships with residents and families.
- Collaborated with healthcare teams to ensure comprehensive care and seamless communication.
Administrative/Activity Assistant
Plainview Healthcare Rehabilitation center
Plainview, TX
06.2020 - 2021
- Coordinated activities and administrative tasks to boost resident engagement and satisfaction.
- Organized engaging activities, promoting social interaction and mental stimulation among residents.
- Developed new activity programs tailored to diverse resident needs, enhancing overall rehabilitation experience.
- Implemented digital solutions, reducing paperwork time and improving communication with families.
- Maintained accurate records and ensured compliance with healthcare regulations, supporting quality care standards.
Seasonal/Scales Tech/Quality Control
CBJ Farms
Plainview, TX
08.2018 - 08.2020
- Spearheaded improvements in quality control protocols, leading to a notable decrease in product defects and enhanced customer satisfaction.
- Aligned quality control with production goals, driving continuous improvement initiatives.
- Conducted quality assessments, leading to reduced defects and complaints, upholding high standards.
- Streamlined testing procedures, decreasing processing time, improving efficiency.
- Weighed trucks for precise product density measurements, ensuring consistent product quality.
Receptionist
Plainview Healthcare Rehabilitation center
Plainview, TX
01.2019 - 01.2020
- Greeted patients, managed appointments, and streamlined administrative processes, enhancing overall efficiency and patient satisfaction at Plainview Healthcare.
- Managed front desk operations, improving patient check-in efficiency and reducing wait times.
- Answered and directed calls, improving communication flow and increasing patient satisfaction.
- Scheduled appointments, maintaining accurate records and optimizing daily schedules.
- Assisted patients and families with inquiries and concerns, delivering compassionate support with professionalism.
- Assisted with billing inquiries, resolving issues promptly and ensuring patient clarity.
- Coordinated with medical staff to ensure smooth operations and support collaborative patient care.
- Maintained accurate patient records, coordinated with medical staff, and ensured smooth communication flow, contributing to improved care delivery.
- Implemented new filing system, reducing document retrieval time and boosting operational efficiency in the fast-paced healthcare environment.
- Worked closely with interdisciplinary teams to facilitate seamless patient care coordination and enhance overall service quality.
- Fostered seamless coordination with medical staff, facilitating smooth operations and contributing to enhanced patient care delivery in a fast-paced healthcare environment.
Education
Some College (No Degree) - Business Administration And Management
South Plains College
Skills
- Leadership (Skillful)
- Time management (Experienced)
- Problem solving (Experienced)
- Networking (Skillful)
- Attention to detail (Skillful)
- Punctual (Experienced)
- Customer support
- Quality Control (Experienced)
- Team Collaboration (Experienced)
- Negotiation Techniques (Expert)
- Project Management (Skillful)
- Calendar management
- Microsoft Excel
- Office operations
- Appointment scheduling
- Property Management
Languages
English (Expert)
Spanish (Some)
Additional information
- Global experience
- Study Abroad: London, Paris, Barcelona, Amalfi Coast.
Timeline
Personal Care Assistant part-time
Sean Moore
04.2025 - 10.2025
Coordinator
The Palms in Plantation
06.2024 - 03.2025
Personal Assistant
CBJ Owner
08.2022 - 05.2024
Activity Director
Plainview Healthcare Rehabilitation center
10.2020 - 08.2022
Administrative/Activity Assistant
Plainview Healthcare Rehabilitation center
06.2020 - 2021
Receptionist
Plainview Healthcare Rehabilitation center
01.2019 - 01.2020
Seasonal/Scales Tech/Quality Control
CBJ Farms
08.2018 - 08.2020
Real Estate student
MLP Campus
2026 - Current
Some College (No Degree) - Business Administration And Management
South Plains College