Summary
Overview
Work History
Education
Skills
QUALIFICATIONS IN BRIEF
Timeline
Generic

Carolyn L Haulman

Melbeta,NE

Summary

Seeking a Senior Payroll Specialist position.

Capable Senior Payroll Specialist with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings a comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.

Overview

28
28
years of professional experience

Work History

Client Payroll Services

Dana F Cole & Company LLP
Scottsbluff, NE
09.2023 - Current
  • Process Multi-Frequency payrolls for clients ensuring accuracy and timeliness.
  • Maintained accurate employee records by updating information such as wage adjustments, promotions, and terminations in a timely manner.
  • Maintained compliance with federal, state, and local tax laws by staying up-to-date on regulations and conducting regular audits.
  • Reduced errors in payroll calculations by meticulously reviewing timesheets and ensuring accurate data entry.
  • Mitigated risk associated with inaccurate or late tax filings by maintaining organized records throughout the year and submitting required forms well ahead of deadlines.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Maintained accurate financial records and documentation for efficient retrieval and compliance.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses for clients.
  • Reconciled client company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.

Payroll/Administrative Assistant

F & H Certified Public Accountants & Management Consultants, P.C.
Scottsbluff, NE
09.2011 - 08.2023
  • Processed office payroll via Paychex Flex and handled human resource functions.
  • Responsible for client payroll accounts, processing payroll and necessary payroll tax deposits, maintaining client employee records and generating and filing client quarterly and annual payroll returns.
  • Organized office operations and provided administrative support to staff.
  • Performed basic accounting tasks such as recording transactions and reconciling accounts. and QuickBooks input.
  • Answer telephone and greet clients.
  • Formerly Eskam & Eskam CPAs PC Gering, NE
  • Processed payroll accurately and timely for diverse client accounts.
  • Maintained employee records, ensuring compliance with payroll regulations.

Call Center Agent I

Aurora Loan Services/Aurora Bank FSB
Scottsbluff, NE
08.2010 - 08.2011
  • Provide customer service phone support to Aurora mortgage loan customers.
  • Supported customers with escrow administration, including taxes, insurance, payoffs, and cash application, ensuring compliance with loan regulations.
  • Provide support to customers in areas such as escrow administration including taxes, insurance, payoffs, escrow analysis, cash application, special loans, and knowledge of collections.
  • Asks probing (Reason For Default) questions regarding the delinquency and takes Promise-To-Pays.
  • Asked probing questions to determine reasons for customer default. (Reason For Default) questions regarding the delinquency and takes Promise-To-Pays.
  • Obtained financial information from customers to establish repayment plans.
  • Reviewed payment histories to identify discrepancies and resolve issues. and handles payment disputes.
  • Requested billing statements and letters to maintain accurate borrower records. and letters and updates borrower information.

Loan Resolution Counselor I

Aerotek Omaha, NE (Aurora Loan Services/Scottsbluff, NE)
Omaha, NE
10.2009 - 08.2010
  • Contact mortgagors via telephone and letters to obtain missing documents to make a complete package that can be forwarded to an underwriter for a final decision on a loan modification.
  • Contacted mortgagors via telephone and letters to collect missing documents, ensuring complete packages for underwriter review on loan modifications.
  • Updated Fidelity system with detailed notes on missing documents, actions taken to procure them, and discussions with mortgagors.

New Client Specialist/Senior Payroll Specialist

Paychex Inc
Albuquerque, NM
06.1998 - 06.2009
  • Set up new client payroll accounts and audited prior payroll records and tax returns to ensure compliance for current year.
  • Educated new clients on payroll reporting techniques and procedures to facilitate accurate submissions.
  • Precisely input clients' payroll data and maintain the data integrity of their accounts.
  • Researched and resolved clients' payroll questions and tax issues/penalties to enhance client satisfaction and compliance.
  • Observed Paychex procedures on Internal Audits and Controls in order to protect Paychex and Paychex clients' personal information.

Education

Business/Accounting

University of New Mexico
Albuquerque, NM
01-1991

Skills

  • Payroll processing
  • Regulatory compliance
  • Attention to detail
  • Customer service
  • Client relationship management
  • Problem-solving
  • Time management
  • Critical thinking
  • Teamwork and collaboration

QUALIFICATIONS IN BRIEF

  • Am a very organized worker who is accurate, mature, detail oriented and practices the importance of being a responsible member and or leader in a team.
  • Enjoy working with data and figures.
  • Have good communication and analytical thinking skills.
  • Know the importance of providing great customer service and telephone etiquette.
  • Have a knowledge of payroll functions and accounting principles.
  • Have experience working with computers especially with Microsoft Word, Excel, Outlook and QuickBooks.
  • Type 40 words per minute and 10-key proficient.

Timeline

Client Payroll Services

Dana F Cole & Company LLP
09.2023 - Current

Payroll/Administrative Assistant

F & H Certified Public Accountants & Management Consultants, P.C.
09.2011 - 08.2023

Call Center Agent I

Aurora Loan Services/Aurora Bank FSB
08.2010 - 08.2011

Loan Resolution Counselor I

Aerotek Omaha, NE (Aurora Loan Services/Scottsbluff, NE)
10.2009 - 08.2010

New Client Specialist/Senior Payroll Specialist

Paychex Inc
06.1998 - 06.2009

Business/Accounting

University of New Mexico

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