Carolyn Jones
Republic,MO
Summary
Knowledgeable Case Manager experienced in coordinating care for children with disabilities and children who are in foster care. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
16
16
years of professional experience
Work History
Parent Aide
Self-Employed
01.2021 - Current
- Supervises visits between biological parents and their children while children are in foster care.
- Schedule visitation times between foster parents and biological parents.
- Offer resources to foster parents that would provide respite for their foster placements to allow time with their own families.
- Attend Family Support Team meetings and advocate for biological parents and their rights.
- Found community resources for biological parents to help meet their needs and needs of their family.
- Work with families on time management, mental health, budgets, parenting, and their individual family dynamics.
- Kept children between ages of 0 and 18 safe and secure with vigilant oversight.
Case Manager
Missouri Alliance Children and Families
06.2022 - 04.2023
- Developed appropriate care plans for at-risk individuals and high-risk families
- Maintained lists of resources helpful to clients
- Interviewed clients individually and in family groups to determine services to best address specific needs
- Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Intensive Family Reunification Specialist
Family Facets
08.2019 - 03.2020
- Worked with biological parents on basic skills (management skills, budgeting, parenting, communication, anger management, relationship goals, & discipline) and was a support system through their 90-day trial
- Worked closely with Department of Human Services (DHS) to report all positive and negative circumstances going on within biological parents' home; to help determine when the children could be placed back into their homes
- Taught parents how to look for and utilize community resources to help meet their family's needs
Embedded Care Coordinator
Creoks
11.2017 - 02.2019
- Helped stabilize foster children in their current placements.
- Helped foster parents understand trauma and the impact it has on the lives of the children in their home.
- Implement action plans to help decrease the amount of behavior problems with the foster children.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Intensive Family Reunification Specialist
Great Circle
02.2015 - 11.2016
- Worked with biological parents on basic skills (management skills, budgeting, parenting, communication, anger management, relationship goals, & discipline) and was a support system through their 90-day trial
- Worked closely with Department of Human Services (DHS) to report all positive and negative circumstances going on within biological parents' home; to help determine when the children could be placed back into their homes
- Taught parents how to look for and utilize community resources to help meet their family's needs
- Followed all company policies and procedures
Service Coordinator
Abilities First Program
08.2008 - 04.2014
- Worked with Families who had children with developmental delays/medical conditions
- Coordinated meetings with myself, families, and therapists
- Met timelines for paperwork, case notes, filing, and phone calls
- Provided Resources and networking for families
- Served as primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed high volume of client requests, ensuring timely and effective service delivery.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
Education
Bachelor of Science - Child and Family Development
Missouri State University
Springfield, MO05.2008
Skills
- Special Needs Care
- Relationship Building
- Problem Solving
- Communication and Cooperation
- Safety Monitoring Management
- Coordination and Teamwork
- Crisis Management
- Networking for resources for families
- Case Management
- Organization and Multitasking
Timeline
Case Manager
Missouri Alliance Children and Families
06.2022 - 04.2023
Parent Aide
Self-Employed
01.2021 - Current
Intensive Family Reunification Specialist
Family Facets
08.2019 - 03.2020
Embedded Care Coordinator
Creoks
11.2017 - 02.2019
Intensive Family Reunification Specialist
Great Circle
02.2015 - 11.2016
Service Coordinator
Abilities First Program
08.2008 - 04.2014
Bachelor of Science - Child and Family Development
Missouri State University
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