Summary
Overview
Work History
Education
Skills
Timeline
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Carolynn Espinoza

Houston,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

20
20
years of professional experience

Work History

Satellite Cage Cash/Vault Supervisor

Wynn Las Vegas Resort
03.2005 - 05.2025
  • Improved cash handling accuracy by implementing efficient vault procedures and routine audits.
  • Achieved a high level of customer satisfaction by promptly addressing any concerns or complaints regarding vault services.
  • Promoted a positive work environment by fostering teamwork, addressing conflicts professionally, and celebrating team successes.
  • Maintained accurate records of all incoming and outgoing currency, ensuring proper documentation for audits and financial reports.
  • Served as a subject matter expert on cash handling procedures, providing guidance and advice to peers and management as needed.
  • Reduced vault discrepancies by closely monitoring transactions and providing staff training on proper cash handling techniques.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
  • Investigated staff out-of-balance conditions and instituted corrective procedures.
  • Assisted in hiring decisions by conducting interviews, evaluating candidates'' skills and experience, and making recommendations to management.
  • Properly processed deposits, withdrawals and payments for average of 50 customers daily.

Front Line Cashier

Lowes Home Improvment
06.2005 - 06.2016
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
  • Assisted customers with inquiries, locating products, and resolving issues to ensure satisfaction.
  • Identified potential security risks or fraudulent activities, taking appropriate action when necessary.
  • Performed price checks promptly to maintain an efficient checkout process while verifying accuracy in pricing data entry system.
  • Maintained a clean and organized workspace, contributing to a positive shopping environment.
  • Handled customer complaints calmly and professionally, finding solutions that benefited both the customer and the store.
  • Ensured a pleasant shopping experience by greeting every customer entering the store with a friendly demeanor.
  • Balanced cash registers accurately at the end of each shift, ensuring proper accounting of sales.
  • Processed various forms of payment securely, including cash, credit cards, and gift cards.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Approached every question or concern with calm and level-headed approach.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Promoted store loyalty programs to increase customer retention rates and drive repeat business.

Education

High School Diploma -

John Haye
Cleveland, OH
06.1970

Skills

  • Vault management
  • Time management abilities
  • Cash flow management
  • Goal setting
  • Self motivation
  • Task prioritization

Timeline

Front Line Cashier

Lowes Home Improvment
06.2005 - 06.2016

Satellite Cage Cash/Vault Supervisor

Wynn Las Vegas Resort
03.2005 - 05.2025

High School Diploma -

John Haye

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