Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic

Carolynn Vela

Sacramento,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Bartender Shift Manager

Kick N Mule
West Sacramento, CA
09.2023 - Current
  • Developed and implemented staff training program to ensure quality customer service.
  • Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
  • Enforced health codes and safety regulations in compliance with state laws.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.
  • Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar.
  • Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Balanced daily registers and generated sales reports for management.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Trained new bartenders on drink preparation and upselling techniques.

Administrative Assistant

Anderson Group International
West Sacramento, CA
07.2022 - 08.2023
  • Greeted visitors, answered telephones and provided general administrative support.
  • Maintained filing systems and updated project documentation.
  • Ordered materials and supplies for construction sites as needed.
  • Processed invoices and handled accounts receivable and payable tasks.
  • Provided support to Project Managers in various administrative duties.
  • Managed files of project plans, drawings, specifications and related documents.
  • Assisted with creating monthly progress reports.
  • Updated records of time sheets for all employees working onsite.
  • Scanned, filed and tracked documents related to construction projects.
  • Inputted data into company databases accurately and efficiently.
  • Researched potential subcontractors for bidding purposes.
  • Scheduled requested work orders and processed invoices.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Childcare Provider

KinderCare Learning Centers
Granite Bay, CA
03.2021 - 06.2022
  • Logged information regarding naps, feedings and any medications administered.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Consulted with families to discuss activities and behaviors of each child.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Cared for children ages 1 to 4 in nurturing and age-appropriate way.

Customer Service Cashier

Reliable Buick Cadillac Gmc
Roseville, CA
09.2020 - 02.2021
  • Maintains, prepared and filed repair orders, parts invoices, rental forms; lists missing documents.
  • Transfer the appropriate information from each repair order hardcopy to the soft copies
  • Accurately calculate the total retail price for parts, fluid, materials, or shop supplies, labor and taxes and enter them in appropriate spaces on repair order.
  • Assists service and parts department with telephone coverage.
  • Computes customer bills.
  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold.
  • Counted money in drawers at beginning and end of each shift.
  • Used POS system to enter orders, process payments and issue receipts.


Assistant Manager

Advance America
Citrus Heights, CA
08.2018 - 08.2020
  • Accessed computerized financial information to answer questions related to specific accounts
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Monitored security to protect employees, customers and property.
  • Compiled financial data to comply with budget.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Assisted customers with setting up new accounts, completing loan applications, and signing up for new services in a courteous and inviting matter.

Education

High School Diploma -

River City High School
West Sacramento, CA
06-2012

Skills

  • Activity Planning
  • Group leadership
  • Business administration
  • Customer assistance
  • Filing and data archiving
  • Multi-line phone proficiency
  • Administrative support
  • Office management
  • Social media knowledge
  • Employee training and development
  • Cash Register Operation
  • Able to stand 8 hours

Accomplishments

    Received Child development associate in 2022

Software

Windows and Mac OS Platforms

Info Graphics Tools and Software

Timeline

Bartender Shift Manager

Kick N Mule
09.2023 - Current

Administrative Assistant

Anderson Group International
07.2022 - 08.2023

Childcare Provider

KinderCare Learning Centers
03.2021 - 06.2022

Customer Service Cashier

Reliable Buick Cadillac Gmc
09.2020 - 02.2021

Assistant Manager

Advance America
08.2018 - 08.2020

High School Diploma -

River City High School

Similar Profiles

CREATE PROFILE
Carolynn Vela