Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Carolynne A. Assili

Darnestown ,MD

Summary

Results-driven Sales leader with a continuous record of success in sales management and large account management. Team oriented leadership skills and ability to forge key relationships within customer base and field sales organization. Strategic business manager able to effectively execute and motivate cross-functional teams. Strong commitment to continuous learning and professional development.

Overview

24
24
years of professional experience

Work History

VP Customer Development

Georgia-Pacific
04.2024 - Current
  • VP of Customer Development responsible for managing and developing key distribution partners worth $450 million in revenue in United States and Canada. Develop strategic relationships within customer base and support market sales in execution at the local level. Achieve and manage profitablity and volume objectives.
  • Key Achievements:
  • Key contact for Imperial Dade and Network Distribution headquarters
  • Grew Sodexo case volume in 2011 by 27% and revenue by 31%.
  • Developed relationships with key headquarter contacts as well as key influencers within the various business segments.
  • Evaluated and aligned pricing and profit margin to meet company expectations across all customers.
  • Worked closely with key distribution partners to ensure compliance to customer program.
  • Aligned all internal support teams to ensure support and success on all customer initiatives.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Increased company growth through collaboration with sales and marketing departments.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Identified opportunities to improve business process flows and productivity.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.

National Accounts Manager

Georgia-Pacific
10.2010 - Current
  • National Accounts Manager responsible for managing and growing Managed Services accounts worth $30 million in revenue in United States and Canada. Develop strategic relationships within customer base and support field sales in execution at end user level. Achieve and manage contract profit and volume objectives.
  • Key Achievements:
  • Key contact for Sodexo U.S., Sodexo Canada, Compass Canada, Aramark Canada, Delaware North and Crothall.
  • Grew Sodexo case volume in 2011 by 27% and revenue by 31%.
  • Successfully negotiated all Sodexo contracts in 2011 for new three year contract term.
  • Developed relationships with key headquarter contacts as well as key influencers within the various business segments.
  • Evaluated and aligned pricing and profit margin to meet company expectations across all customers.
  • Worked closely with key distribution partners to ensure compliance to customer program.
  • Aligned all internal support teams to ensure support and success on all customer initiatives.

Senior Customer Development Director

Georgia-Pacific
04.2019 - 04.2024
  • National Accounts Manager responsible for managing and growing Managed Services accounts worth $30 million in revenue in United States and Canada. Develop strategic relationships within customer base and support field sales in execution at end user level. Achieve and manage contract profit and volume objectives.
  • Key Achievements:
  • Key contact for Sodexo U.S., Sodexo Canada, Compass Canada, Aramark Canada, Delaware North and Crothall.
  • Grew Sodexo case volume in 2011 by 27% and revenue by 31%.
  • Developed relationships with key headquarter contacts as well as key influencers within the various business segments.
  • Evaluated and aligned pricing and profit margin to meet company expectations across all customers.
  • Worked closely with key distribution partners to ensure compliance to customer program.
  • Aligned all internal support teams to ensure support and success on all customer initiatives.
  • Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.
  • Expanded the organization''s network of supporters through targeted outreach, events, and partnership development.
  • Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution.
  • Worked with internal and external businesses and led cross-functional teams to develop intricate business plans.

National Accounts Director

Georgia-Pacific
10.2014 - 04.2019
  • National Accounts Manager responsible for managing and growing Managed Services accounts worth $30 million in revenue in United States and Canada. Develop strategic relationships within customer base and support field sales in execution at end user level. Achieve and manage contract profit and volume objectives.
  • Key Achievements:
  • Key contact for Sodexo U.S., Sodexo Canada, Compass Canada, Aramark Canada, Delaware North and Crothall.
  • Grew Sodexo case volume in 2011 by 27% and revenue by 31%.
  • Successfully negotiated all Sodexo contracts in 2011 for new three year contract term.
  • Developed relationships with key headquarter contacts as well as key influencers within the various business segments.
  • Evaluated and aligned pricing and profit margin to meet company expectations across all customers.
  • Worked closely with key distribution partners to ensure compliance to customer program.
  • Aligned all internal support teams to ensure support and success on all customer initiatives.

Senior Account Manager

Georgia Pacific
11.2007 - 09.2010
  • Senior Account Manager responsible for developing and executing distributor initiatives and sales campaigns to create demand in marketplace. Actively worked to identify opportunities for case growth as well as increased profitability by focusing on value-added product offering.
  • Key Achievements:
  • Promoted to Senior Account Manager May 2010.
  • Exceeded or met quarterly sales targets for eleven consecutive quarters (4/1/08-9/30/10) by using a consultative approach in sales presentations.
  • Closed about 113,000 cases in new end user sales from 1/1/08 to 9/30/10.
  • Assisted/supported Senior Director Managed Services in sales efforts specifically Sodexo HQ and Food Buy.
  • Lead Region wide initiative to develop sales through Avendra.
  • Managed and grew Five Guys Burgers and Fries total business 3.7% in case sales while adding three new custom products to product offering.
  • Developed end user sales opportunities for all strategic distribution in territory.
  • Strengthened distributor and key end user relationships through problem solving and strong communication skills.
  • Invited by Regional Vice President of Sales to participate in team building sales initiative with Canadian district.

Sales Manager Grocery/Retail Unit

Inteplast Group LTD.
01.2006 - 01.2007
  • Sales Manager responsible for developing and expanding the retail/grocery business unit. Identify and develop new customer prospects and markets. Recommend and develop Sales and Marketing tools needed to additional Sales success. Assigned to marketing team to develop Inteplast’s “Environmental Initiative.”
  • Key Achievements:
  • Recommended customer target base to achieve company objectives. Consisting mainly of national accounts or regional chains.
  • Closed CVS Pharmacy T-Shirt bag business worth $8 million in new sales.
  • Through strategic sales calls and follow up participated in ten new business bids worth $14 million in new business.
  • Recommended key Sales and Marketing tools needed for continued success of Sales force.
  • Selected to develop a companywide environmental strategy, eco-friendly products, and Sales resources to support our “Green Program” in the field.

Associate Marketing Manager

Solo/Sweetheart Cup Company
01.2002 - 01.2006
  • Lead Marketing and Sales contact for Solo’s largest customer Sysco Corporation totaling $140 million in annual sales. Coordinate internal systems, procedures, and product lines for maximum profitability, and customer growth. Maintain and continuously grow current business by working closely with field sales.
  • Key achievements:
  • Grew annual revenue 6% in 2005 vs. previous year in the midst of a merger and consolidation.
  • Conducted annual business and performance reviews with Sysco Corporate.
  • Successfully led new Serene stock design introduction and production switch over for Sysco Corporation.
  • Supported the field sales efforts at Sysco Corporation by training and attending key customer sales calls at most of the 72 operating companies Solo conducted business with.
  • Analyzed and recommended solutions to increase sales and profitability.
  • Coordinated pricing and programs to strategically grow our position with customer.

Education

Masters in Business Administration (MBA) -

Loyola University Maryland
Baltimore, Maryland
01.2006

Bachelor of Arts - Business Administration

Loyola University Maryland
Baltimore, Maryland
01.2002

Skills

  • Critical thinking
  • Account management
  • Relationship building
  • Team leadership
  • Strategic planning
  • Training and mentoring
  • Negotiation and persuasion

Accomplishments

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Timeline

VP Customer Development

Georgia-Pacific
04.2024 - Current

Senior Customer Development Director

Georgia-Pacific
04.2019 - 04.2024

National Accounts Director

Georgia-Pacific
10.2014 - 04.2019

National Accounts Manager

Georgia-Pacific
10.2010 - Current

Senior Account Manager

Georgia Pacific
11.2007 - 09.2010

Sales Manager Grocery/Retail Unit

Inteplast Group LTD.
01.2006 - 01.2007

Associate Marketing Manager

Solo/Sweetheart Cup Company
01.2002 - 01.2006

Bachelor of Arts - Business Administration

Loyola University Maryland

Masters in Business Administration (MBA) -

Loyola University Maryland