Carolyn T Stirn
Morgan,UT
Summary
Seeking a customer service position that will enable me to utilize my hospitality and strong foundation in guest relations. Efficient in managing check-ins, addressing guest concerns, and ensuring welcoming atmosphere. Proficient with sales of events, setting it up and overseeing its success. Known for collaboration with team members and flexibility to adapt to varying guest needs.
Overview
9
9
years of professional experience
Work History
Personal Patient Care
Emerald Care Support Services
Park City, UT
09.2017 - 02.2019
- Provided high-quality personal care services to patients, ensuring their dignity and privacy were maintained at all times.
- Delivered high-quality personal care services such as bathing, grooming, dressing, feeding, and toileting assistance for improved patient wellbeing.
- Provided high-quality personal care services, including bathing, grooming, dressing, and toileting assistance.
- Provided high-quality personal care services including bathing, grooming, dressing, toileting assistance while maintaining dignity and privacy of the clients.
Hotel Front Desk Agent/Events Assistant
Treasure Mountain Inn
Park City, UT
12.2012 - 07.2017
- Provided exceptional customer service, resolving guest inquiries and concerns promptly.
- Managed check-in and check-out processes, ensuring accuracy in reservations and payments.
- Coordinated with housekeeping to maintain room standards and prioritize guest needs.
- Trained new front desk agents on operational procedures and customer engagement strategies.
- Sales of events in 3 conference rooms, setting up and overseeing implementation of events, break down and reset.
Certified Nursing Assistant
Intermountain Medical Center Park City
Park City, UT
09.2009 - 12.2012
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained accurate patient records using electronic health record systems for compliance and communication.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
No Degree - General Studies
Weber State University
Ogden, UTCertified Nursing Assistant -
Ogden Weber Applied Technology
Ogden, UTExecutive Secretary Course - Secretarial / Journalism
Salt Lake Community College
Salt Lake City, UTSkills
- Personal care services with experienced and loving care of seniors with physical and special needs
- Interpersonal communication skills with proven ability to communicate effectively with patients, co-workers and administrators
- Skilled patient care, room turn over, order/stock supplies, discharge of patient
Timeline
Personal Patient Care
Emerald Care Support Services
09.2017 - 02.2019
Hotel Front Desk Agent/Events Assistant
Treasure Mountain Inn
12.2012 - 07.2017
Certified Nursing Assistant
Intermountain Medical Center Park City
09.2009 - 12.2012
No Degree - General Studies
Weber State University
Certified Nursing Assistant -
Ogden Weber Applied Technology
Executive Secretary Course - Secretarial / Journalism
Salt Lake Community College