Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Caronda Allen

Ashdown,AR

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Data Entry Clerk

ARcare
  • Performed data entry tasks, such as scanning documents and entering data into databases.
  • Conducted regular audits to ensure accuracy of entered information.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Retrieved requested medical records from archives in an efficient manner.

Customer Service Representative

Harte Hanks
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Consulted with customers to resolve service and billing issues.
  • Made outbound calls to obtain account information.

Customer Call Center Representative

Alorica
  • Updated customer accounts, addresses and contact information within call management databases.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Navigated through computer systems to review information and respond appropriately to callers.

Education

Associate of Applied Science - Administrative Assistance And Secretarial Science

Ultimate Medical Academy - Clearwater
Clearwater, FL
08-2022

Skills

  • Certified in 10-Key
  • Document Preparation
  • Administrative Support Specialist
  • Verifying Data Accuracy

Accomplishments

  • I have received a reward for achievement of recognition for outstanding performance and going above and beyond for customers.

Timeline

Data Entry Clerk

ARcare

Customer Service Representative

Harte Hanks

Customer Call Center Representative

Alorica

Associate of Applied Science - Administrative Assistance And Secretarial Science

Ultimate Medical Academy - Clearwater

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Caronda Allen