Carpel Mejos
Honolulu,HI
Summary
Dedicated professional with a solid background in healthcare administration, in providing services through medical support services at Military Treatment Facilities. Known for exceptional patient relations and healthcare management skills through medical registration, ready to leverage expertise to optimize medical services operations and deliver superior patient service.
Overview
6
6
years of professional experience
Work History
Accounting Clerk
GC Associates USA LLC
04.2024 - Current
- Processed accounts payable and receivable transactions accurately.
- Utilized electronic health records and electronic billing systems in the process of account maintenance and accounting support work requiring a basic understanding of accounting.
- Examined, verified, maintained and reconciled accounts.
- Account data, prepared and analyzed reports.
- Maintained financial records using accounting software and spreadsheets.
- Produced and reviewed documents that require complex formatting and editing.
- Processed both outgoing and incoming payments and invoices.
Medical Appointment Clerk
Caban Resources LLC
03.2023 - 04.2024
- Scheduled medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
- Supported Primary Care Manager by name processing for appointment and appropriate access to care timeframes during standard appointment types,
- Maintained appointment scheduling using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS Genesis.
- Validated eligibility through appropriate booking through Defense Eligibility Report System (DEERS), to register patients not already in computer system, such as newborns.
- Maintains accurate and up-to-date patient schedules and logs.
- Called patients or responds to secure messaging requests as needed to schedule, reschedule, cancel appointments, promote consult or referral specialty medical care within the MTF or at any civilian facilities for patient specific visit instruction.
Part-Time on Call Intermittent ID Card Specialist
Magellan Health
08.2022 - 03.2023
- Served as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).
- Verified the identity and eligibility of authorized DoD beneficiaries, issues DoD identification Cards and performs DEERS updates in accordance with DoD regulations and AFI36-3026.
- Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.
- Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles DEERS information, performs PIN resets, verifying and updating PKI certificates
- Assisted with 100 percent Disabled Veteran (DAV) identification card and dependents four year college/university identification card through Sponsorship
Administrator/Financial Coordinator
Quality Case Management, Inc.
03.2020 - 09.2021
- Coordinated case management processes to optimize client service delivery and enhance operational efficiency.
- Assisted in developing and maintaining documentation systems for accurate medical record-keeping and compliance.
- Assisted Senior Citizens registration to accredited foster homes, assisted living facilities, placing DME incontinent orders, medical insurance and medicare applications.
- Facilitated communication between clients, staff, and external stakeholders to ensure timely resolution of inquiries.
Education
Associate of Applied Science - Administration, Billing And Coding
Hawaii Medical College
Honolulu, HI11-2019
High School Diploma -
Pearl City High School
Pearl City, HI05-2001
Skills
- Proficient in Microsoft Word and Word Excel Spreadsheet
- Proficient in AHLTA, Composite Health Care Systems (CHS), MHS Genesis and Abacus
- Typing speed at 55 WPM
- Customer relationship management
- Multilingual
- Telephone etiquette to answering phone calls and transferring to preferred departments
- Medical Appointment Clerk Experience
- Patient, newborns, registration using Government systems through AHLTA, Composite Health Care Systems (CHCS), MHS Genesis
- Accounting Clerk Experience
- Attention to detail
- Data processing
Timeline
Accounting Clerk
GC Associates USA LLC
04.2024 - Current
Medical Appointment Clerk
Caban Resources LLC
03.2023 - 04.2024
Part-Time on Call Intermittent ID Card Specialist
Magellan Health
08.2022 - 03.2023
Administrator/Financial Coordinator
Quality Case Management, Inc.
03.2020 - 09.2021
Associate of Applied Science - Administration, Billing And Coding
Hawaii Medical College
High School Diploma -
Pearl City High School