Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Conducted pre-trip inspections of bus for safe operation.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Assistant Store Manager
Family Dollar
Charlotte, NC
03.2003 - 11.2005
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Branch Manager
First American Cash Advance
Charlotte, NC
08.2001 - 03.2003
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Assistant Store Manager
Kerr Drug Pharmacy
Charlotte, NC
07.1999 - 09.2001
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.