Carr Tigner
Washington,DC
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
Work History
Account Manager
Industrial Service Solutions
05.2020 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Developed and implemented strategies to increase client retention.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Account Manager
Brilex Industries Inc.
04.2019 - 05.2020
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Educated clients on new products or services to increase customer engagement with brand.
Inside Sales Manager
Oil Equipment Company
05.2017 - 05.2019
- Updated accounts and maintained long-term relationships with clients.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Managed accounts to retain existing relationships and grow share of business.
Sales Manager
US Shredder
06.2012 - 06.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Built relationships with customers and community to establish long-term business growth.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
Bachelor of Arts - BACHELOR OF ARTS IN CHRISTIAN MINISTRY
New Orleans Baptist Theological Seminary
New Orleans, LA05.2019
Skills
- Client Relations
- Trade Agreements Familiarity
- Acquiring New Customers
- Account Management
- Client Meetings
- Territory Sales Experience
- Product and Service Sales
Timeline
Account Manager
Industrial Service Solutions
05.2020 - Current
Account Manager
Brilex Industries Inc.
04.2019 - 05.2020
Inside Sales Manager
Oil Equipment Company
05.2017 - 05.2019
Sales Manager
US Shredder
06.2012 - 06.2016
Bachelor of Arts - BACHELOR OF ARTS IN CHRISTIAN MINISTRY
New Orleans Baptist Theological Seminary
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