Summary
Overview
Work History
Education
Skills
Timeline
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Carragan Langley

Miami,FL

Summary

Results-oriented sales specialist with 6 years of success in driving new business growth and revenue through lead conversion and customer acquisition. Skilled in leveraging technology for process optimization and fostering innovation, consistently achieving record-breaking sales outcomes through a commitment to excellence and building strong customer relationships.

Overview

7
7
years of professional experience

Work History

Account Manager

Nationwid Expos
10.2022 - Current
  • Converted leads into loyal customers by cultivating and maintaining strong relationships with new and existing key accounts, driving sales growth up by 20%.
  • · Cultivated strategic account plans and implemented targeted sales strategies to identify, qualify, and manage multiple accounts through Pipedrive, exceeding revenue targets by 30%.
  • · Provided exceptional customer service to address client needs, fostering trust, loyalty, and repeat business resulting in a 10% increase in customer satisfaction.

Sales Specialist

Lexus
09.2021 - 10.2022
  • Achieved remarkable sales outcomes, consistently surpassing monthly unit targets by 50%. Utilized a consultative approach to discern customer needs and offer bespoke solutions, thereby optimizing profitability in luxury car sales.
  • · Demonstrated expert knowledge of luxury car features, specifications, and market trends to effectively communicate value propositions and identify opportunities for personalized services.
  • · Developed and sustained lucrative relationships with high-end luxury car clientele, ensuring top-tier survey ratings, repeat business, and surpassing sales targets while upholding the highest PVR average.
  • · Successfully regained customers who had switched to competitors by nurturing relationships with lost accounts through proactive engagement using Elead CRM

Project Manager

ID Integrated Serviced
01.2017 - 08.2021
  • · Proven track record of successfully leading and managing projects from inception to completion, showcasing strong determination and drive to achieve project goals.
  • · Provide administrative support to the executive team, including calendar management, and preparation of reports, presentations and other documents as needed.
  • · Exceptional ability to motivate and inspire team members to stay focused and committed to project objectives, even in challenging situations.
  • · Consistently demonstrating resilience, perseverance, and a solution- oriented mindset to overcome obstacles and deliver successful outcomes in sales projects.

Education

Bachelor Of Business Administration -

The University of Texas At Arlington
Arlington, TX
06.2020

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Microsoft office
  • CRMs (Pipedrive, Slack, Salesforce, Elead)
  • Financial reporting
  • Communication
  • Product knowledge
  • Adaptability

Timeline

Account Manager

Nationwid Expos
10.2022 - Current

Sales Specialist

Lexus
09.2021 - 10.2022

Project Manager

ID Integrated Serviced
01.2017 - 08.2021

Bachelor Of Business Administration -

The University of Texas At Arlington

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Carragan Langley