Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carri Pratt

Arlington,TN

Summary

Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.

Overview

32
32
years of professional experience

Work History

Service Manager

Darden Inc
01.2000 - 05.2025
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Analyzed situations and made informed decisions, and implemented solutions under pressure.
  • Improved processes and optimized workflow to enhance service and efficiency.
  • Clear communication, manage expectations and negotiated outcomes.

Medical Assistant

Webster Medical
08.1993 - 10.1999
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Education

Associate of Science - AART

Webster University
Orlando, FL
05-1994

Skills

  • Attention to detail
  • Problem Solving
  • Teamwork and collaboration
  • Building rapport
  • Well-organized
  • Friendly, positive attitude
  • Work well under pressure
  • Dynamic communication skills

Timeline

Service Manager

Darden Inc
01.2000 - 05.2025

Medical Assistant

Webster Medical
08.1993 - 10.1999

Associate of Science - AART

Webster University

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