CARRI WILSON
Ramona,CA
Summary
Detail-oriented administrative professional with over 15 years of experience offering high level support to office staff, while seeking professional growth and increased responsibility.
Summary of Qualifications:
Demonstrated success in driving complex and time sensitive administrative workflow to successful completion. Leveraging word and data processing tools to draft and manage administrative reports that facilitate business operations. Familiar with a variety of software including Microsft Excel, Office, Outlook; and skillful in problem solving, critical thinking, and prioritization.
Overview
29
29
years of professional experience
Work History
Professionals Choice Sports Medicine Products
01.2016 - Current
Awards Sales Coordinator
01.2022 - Current
- Manage award inventories
- Track and facilitate all awards orders, follow-up as needed to ensure due dates
- Coordinate with inventory manager on new part numbers & bill of materials
- Coordinate with the shipping manager to facilitate orders
- Re-create customer logos
- Awards record keeping and filing
- Coordinate and order in-house promotional items
- Foster a positive and beneficial relationship between key accounts and Professional's Choice with private label orders
- Manage private label sales from product conception through final shipment
- As needed: travel to trade shows, train other PC team members, special projects as needed
Customer Service Representative
01.2016 - 01.2022
- Handle customer inquiries and recommend products when needed Enter and process orders into company system
- Document and update customer records based on interactions
- Work with Sales Representatives in assisting dealers
- Enter drop ship orders for Key Accounts and pick orders
- Assist walk-in customers as needed
- Assist with returns and credit memos
- Daily postage and outgoing mail management
Administrative Assistant
Sunroad Auto, LLC, Kearny Pearson Ford and Kia
01.2010 - 01.2012
- Operated dealership phone switchboard
- Ran daily reports, calculated all sales for GM, GSM and Sales Managers
- Ordered all supplies
- Entered all vehicle inventory
- Interacted with sister dealership for trades and buyouts
- Matched customers to their sales team
Office Manager
Surrogate Alternatives, INC
01.2008 - 01.2009
- Local Advertising
- Organized, prepared and scheduled appointments Interviewed and evaluated all potential candidates
- Created summaries of all profiles for online submission
- Maintained Confidentiality
- Handled all incoming calls
Office Manager / Computerized Recordkeeping, •Account Manager
Country Machining
01.1997 - 01.2008
- Inside Sales
- Account Collector
- Purchasing/Shipping & Receiving
- Warehouse/Packing
- Accounts Payable/Accounts Receivable
- Bookkeeping/Payroll
Account Representative
CALIFORNIA HEALTH CARE
01.1995 - 01.1997
- Physician billing
- Managed 32 physician's accounts
- Commercial account's follow up
- Handled appeals, denials and collections
Timeline
Awards Sales Coordinator
01.2022 - Current
Professionals Choice Sports Medicine Products
01.2016 - Current
Customer Service Representative
01.2016 - 01.2022
Administrative Assistant
Sunroad Auto, LLC, Kearny Pearson Ford and Kia
01.2010 - 01.2012
Office Manager
Surrogate Alternatives, INC
01.2008 - 01.2009
Office Manager / Computerized Recordkeeping, •Account Manager
Country Machining
01.1997 - 01.2008
Account Representative
CALIFORNIA HEALTH CARE
01.1995 - 01.1997