Summary
Overview
Work History
Education
Skills
Professionalreferences
Timeline
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Carri Wingler

Carri Wingler

Salisbury,NC

Summary

Experienced professional in customer interactions and service solutions, offering expertise in conflict resolution, communication, and problem-solving to ensure customer satisfaction and loyalty. Collaborative team player adaptable to changing needs, consistently focused on achieving efficient and empathetic service. Proven reputation for reliability and proactive approach in meeting customer and organizational goals.

Overview

14
14
years of professional experience

Work History

Market Team Lead

Patterson Farms Market and Tours
03.2023 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Learned duties for various positions and provided backup at key times.
  • Restocked and organized merchandise in front lanes.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Notary Public

Self Employed
05.2011 - Current
  • Drafted and executed notarial affidavits in accordance with applicable laws.
  • Looked for signs of fraud or coercion and refused notarization.
  • Checked documents and identifying credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Updated journal with names and dates for permanent record.

Third Party Originator (TPO)

Homepoint Financial
03.2021 - 05.2022
  • Verification of employment-contact employers to obtain proof of employment
  • Document all information on the verification form, clear condition, document in conversation log, and enter into the company systems
  • Correspond with upline to maintain efficient turnaround times
  • Verification of income- pull verification from 3rd party vendor or clear with financial documents
  • Clear conditions
  • FHA (Federal Housing Administration) case number assignments- using FHA connection to verify no previous case assignments
  • Pull supporting documents to show case number is clear and complete
  • Upload all documents to the loan
  • Correspondence with the broker to show case is complete or in need of a transfer
  • Clear condition, document the conversation log
  • Keep a log of all transactions
  • Monitor incoming email, assign any rush requests to appropriate associates


Administrative assistant

Terry's Floor Fashions
03.2011 - 03.2021
  • Interact professionally with customers and inside personnel, answering questions, responding to phone and email inquiries
  • Process financial documents, including contracts, pay applications, invoices and receivables
  • Communicated with customers regarding payment applications and processes to maintain satisfaction
  • Supported office needs including routing business correspondence, office supplies, training materials, shipment deliveries, package pick ups, and placing new orders for restocking to maintain inventory
  • Received deliveries, scanned packages, and uploaded orders in an internal database to enable efficient order processing and fulfillment
  • Logged unit quantities and entered data within the inventory database to facilitate record maintenance

Education

Highschool diploma -

Turlock High School
Turlock, CA
06-1996

Skills

  • Customer service
  • Account management
  • Data entry
  • Accounts payable and receivable
  • Invoicing and Billing
  • Office management
  • Customer Focus

Professionalreferences

  • Ryan Sawyer, Previous boss and Owner of RMBL, corp., (704) 224-6665, ryan@rmblcorp.com
  • Kim Morrow, TPO Team lead with Homepoint Financial, (704) 249-4026, kim@tmorrows.com
  • Alexa Crouch, Team Captain with Homepoint Financial, (336) 327-5574, alexak1274@gmail.com

Timeline

Market Team Lead

Patterson Farms Market and Tours
03.2023 - Current

Third Party Originator (TPO)

Homepoint Financial
03.2021 - 05.2022

Notary Public

Self Employed
05.2011 - Current

Administrative assistant

Terry's Floor Fashions
03.2011 - 03.2021

Highschool diploma -

Turlock High School

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Carri Wingler