Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carrianne Carson

South Orange

Summary

Results-driven professional with a proven history of delivering high-quality work and achieving organizational goals. Strong communication and teamwork skills enhance collaboration and service delivery. Committed to continuous learning and professional growth, with a focus on supporting educators and improving student outcomes. Dedicated to fostering positive impacts on students' academic performance.

Overview

10
10
years of professional experience

Work History

Server

miti miti
South Orange
01.2025 - Current
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Informed customers of daily specials and signature menu items.
  • Set up tables in between patrons to reduce wait times.
  • Trained new employees to perform duties.
  • Provided excellent customer service to ensure satisfaction.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Took orders from customers accurately and in a timely manner.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Addressed complaints to kitchen staff and served replacement items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Filled condiments and napkin containers during slack periods.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Delivered food orders promptly and courteously.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stayed informed about daily specials, new menu items, promotions.
  • Greeted guests and provided menus.
  • Upheld high standards of sanitation in accordance with health department regulations.

Shift Leader/Manager

Sonny's bagels
South Orange
10.2021 - 12.2024
  • Delivered excellent service to guarantee customer satisfaction.
  • Advised customers on menu selections and addressed inquiries promptly.
  • Managed inventory orders from distributors to maintain stock levels.
  • Maintained store organization and cleanliness to enhance customer experience.
  • Executed accurate cash register counts and facilitated bank deposits.
  • Ensured adherence to proper opening and closing procedures for operational efficiency.
  • Organized and printed orders accurately to streamline fulfillment processes.
  • Prepared catering platters to meet event requirements.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Upheld company standards and compliance requirements for operations.
  • Reinforced rules to promote superior employee performance.
  • Performed cashier duties when necessary including handling payments from customers using POS systems or cash registers.
  • Identified areas for improvement in processes or customer service techniques.

Waitress

St. James Gate
Maplewood
01.2015 - 03.2021
  • Created monthly schedules for wait and host staff to enhance operational efficiency.
  • Delivered exceptional service, ensuring high levels of customer satisfaction.
  • Advised customers on menu selections and promptly addressed inquiries.
  • Assisted with social media management and development of marketing materials.
  • Organized and promoted local events, including Maplewood Stock and Oyster Fest.
  • Performed serving, food running, bussing, and hosting duties while maintaining a positive work environment.
  • Replenished beverages when necessary.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees to perform duties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Stocked service areas with supplies during slow periods.
  • Answered questions about menu items, ingredients, and pricing.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Served food and beverages to patrons and confirmed complete orders.

Summer Camp Head Counselor

Camp Deeny Riback (JCC MetroWest)
Flanders
06.2018 - 08.2019
  • Recognized as Counselor of the Week for exceptional leadership skills.
  • Ensured children's safety and addressed basic needs throughout the day.
  • Provided positive examples to guide new and upcoming counselors.
  • Encouraged development of social and interactive skills among children.

Party Helper

Partez
East Hanover
01.2018 - 12.2018
  • Observed play area and made sure everything was safe, clean & monitored
  • Organized and set up party activities & events
  • Taught & entertained children with crafts and other activities

Education

High School Diploma -

All The Way Up
Newark, NJ
08-2021

High School Diploma -

Columbia High School
Maplewood, NJ
01.2014

Skills

  • Phone etiquette and customer service
  • Multitasking and organization
  • Food service and preparation
  • Shift management and leadership
  • Cash handling and POS operation
  • Cleaning and sanitation practices
  • Catering and event support
  • Team collaboration and interpersonal skills
  • Child supervision
  • Activity planning
  • Team leadership
  • Safety protocols
  • Conflict resolution
  • Communication skills
  • Time management
  • Problem solving
  • Creativity and innovation
  • Positive reinforcement
  • Relationship building
  • Team collaboration
  • Planning and scheduling
  • Clear communication
  • Active listening
  • Enforcing rules

References

References available upon request.

Timeline

Server

miti miti
01.2025 - Current

Shift Leader/Manager

Sonny's bagels
10.2021 - 12.2024

Summer Camp Head Counselor

Camp Deeny Riback (JCC MetroWest)
06.2018 - 08.2019

Party Helper

Partez
01.2018 - 12.2018

Waitress

St. James Gate
01.2015 - 03.2021

High School Diploma -

All The Way Up

High School Diploma -

Columbia High School

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Carrianne Carson