Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carribean Williams

Irving,TX

Summary

Dedicated professional with a strong background in customer service and team supervision. Proven ability to maintain safety and order while responding adeptly to emergencies. Eager to leverage leadership skills to enhance operational efficiency and team performance. Delivers a memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

8
8
years of professional experience

Work History

Security Shift Supervisor

Allied Universal
Ft. Worth, USA
08.2023 - Current
  • Responded quickly and effectively to emergency situations, providing clear direction to subordinates during crisis management scenarios.
  • Supervised shift personnel, ensuring all duties were carried out in accordance with company policies and procedures.
  • Supervised shift personnel to ensure safety and compliance with protocols.

Warehouse Worker

HelloFresh
Irving, USA
10.2021 - 08.2023
  • Maintained organized inventory records using warehouse management systems.
  • Label packages accurately for easy identification during shipping processes.
  • Picked and packed orders using pick sheets and RF scan guns for accuracy.
  • Used pallet jacks to move items to and from warehouse locations.
  • Created shipping labels with complete details in warehouse management system.

Security Guard

Allied Universal
Dallas, USA
05.2020 - 03.2023
  • Managed access control by verifying identification of employees and visitors.
  • Documented daily activities, incidents, and observations in detailed reports.
  • Conducted daily security patrols of assigned areas.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.

Shift Leader

Walmart
Dallas, USA
06.2019 - 03.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Restock shelves and ensure product availability for customers throughout the day.
  • Greeted customers and answered any questions they had about the store's products and services.

Call Center Representative

WPCC Group
Greenville, Texas
10.2017 - 05.2019
  • Provided accurate product information and service details to clients.
  • Educated customers on account management and self-service options.
  • Maintained knowledge of company policies, procedures, and promotions.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Updated customer accounts, addresses and contact information within call management databases.

Education

Some College (No Degree) -

Texas A&M University
Commerce, TX

Skills

  • Cash Handling
  • Customer service
  • Communication
  • Team Leadership
  • MS Office
  • Retail
  • Performance evaluation

References

References available upon request.

Timeline

Security Shift Supervisor

Allied Universal
08.2023 - Current

Warehouse Worker

HelloFresh
10.2021 - 08.2023

Security Guard

Allied Universal
05.2020 - 03.2023

Shift Leader

Walmart
06.2019 - 03.2020

Call Center Representative

WPCC Group
10.2017 - 05.2019

Some College (No Degree) -

Texas A&M University

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