Carribeon Brown Ballard
Chicago,IL
Summary
Dynamic Victim Advocate with proven expertise in crisis intervention and stabilization from the Institute For Nonviolence Chicago. Excelled in creating impactful community partnerships and enhancing team effectiveness through comprehensive training. Skilled in documentation and reporting, with a strong foundation in trauma-informed care and exceptional interpersonal skills, significantly improving client support and advocacy outcomes.
Overview
4
4
years of professional experience
Work History
Victim Advocate
Institute For Nonviolence Chicago
07.2023 - Current
- Attended interagency meetings and networked to create community partnerships.
- Provided crisis intervention and stabilization during emergencies, offering immediate support to affected individuals and families.
- Coordinated training sessions for volunteers and new staff members on best practices in victim advocacy, enhancing overall team effectiveness.
- Established treatment plans with short- and long-term goals.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Conducted home visits to assess clients' home environment and provide support.
- Educated clients and families on mental health, wellness and recovery topics.
- Implemented community outreach programs to promote mental health awareness.
- Created a safe environment for clients by maintaining confidentiality and adhering to professional boundaries.
- Provided crisis intervention services during emergencies or moments of high stress for clients.
Server Supervisor
Wildfire Steakhouse
01.2021 - 06.2023
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Coordinated staff schedules to ensure adequate coverage during busy periods without sacrificing quality of service or employee satisfaction.
- Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
- Improved communication among staff members through regular team meetings and open discussion forums.
- Boosted team morale through motivational leadership style that encouraged collaboration, open communication, and recognition of individual achievements.
- Handled high-pressure situations with grace and professionalism, ensuring guests'' needs were met efficiently while maintaining a calm demeanor.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Education
General
Oak Park And River Forest High School
201 N Scoville Ave 06.2003
Skills
- Documentation And Reporting
- Victim advocacy
- Referral services
- Case Management
- Mental health awareness
- Self-care strategies
- Trauma Informed Care Framework
- Client Education
- Patient support
- Referral Coordination
- Emergency response training
- Family Counseling
- Teamwork and Collaboration
- Excellent Communication
- Team Collaboration
- Active Listening
- Case Documentation
- Relationship Building
- Team building
- Task Prioritization
- Behavior Management
- Interpersonal Skills
- Professionalism
Timeline
Victim Advocate
Institute For Nonviolence Chicago
07.2023 - Current
Server Supervisor
Wildfire Steakhouse
01.2021 - 06.2023
General
Oak Park And River Forest High School
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