Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Carrie O'Brien

St. Petersburg,FL

Summary

Professional Lead Bartender and Manager with experience in multimillion-dollar upscale establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well versed mixologist with a curated menu of 15+ cocktails. Level 1 Sommelier through the Court of Master Sommeliers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

FOOD AND BEVERAGE MANAGER

Feather Sound Country Club
04.2023 - 04.2024
  • Hired, trained, and developed and reviewed staff.
  • Scheduling, Payroll, Ordering, Inventory
  • Planned and executed member events, wine, liquor tastings and food pairings.
  • Marketed and advertised for all events through Feather Sound App and email blasts to 1300 members.
  • Catering lead for ARAMCO Ladies European Tour

BAR MANAGER/ LEAD BARTENDER

Taverna Costale
12.2021 - 01.2023
  • Curated 7 cocktails for beverage program and special events, leading to increased sales.
  • Maximized customer service by training 8-10 bartenders and barbacks, overseeing operations and resolving issues.
  • Consulted with Chief of Operations, General Manager, Assistant General Manager, and Executive Chef to place orders for inventory needed on weekly basis.
  • Detail oriented with outstanding record of customer satisfaction.

SR. TEAM LEAD

Ocean Blue Galleries
03.2020 - 09.2021
  • Manage daily operations and led team of 5-10 sales consultants.
  • Established team goals, discovered training needs, and provided coaching.
  • Exceeded art sales by 150% in 2021.
  • Strengths in networking, supervising, research, collaboration, negotiation, public speaking, project execution, and time management.

MIXOLOGIST

Portico At DelLago Resort And Casino
08.2016 - 12.2019
  • Curated 5-10 new recipes for craft cocktail menu from classic, unique, and modern cocktails.
  • Maintained quality of fresh juices, syrups, shrubs, and garnishes on daily basis.
  • Main cash handler, discount applications, players club, room charge applications.
  • Inventoried bar supplies and placed orders for spirits, beer, wine, mixers, and produce with Director of Food and Beverage, Director of Beverage, General Manager, and Executive Chef.

Education

Bachelor of Fine Arts - Studio-Painting, Art History

State University of New York
Oswego, NY
2007

Skills

  • Operate effectively in leadership, individual, and team environments
  • Training and development
  • Communication and listening
  • Time management, adaptable to changing priorities
  • Superior guest relations experience and creative problem solver
  • Apt computer skills, POS knowledge

Certification

  • TAP Series, Alcohol Management- May 2022-May 2024.
  • ServSafe, Food Handling - May 2022-May 2025
  • Level 1 Sommelier, Court of Master Sommeliers

Timeline

FOOD AND BEVERAGE MANAGER

Feather Sound Country Club
04.2023 - 04.2024

BAR MANAGER/ LEAD BARTENDER

Taverna Costale
12.2021 - 01.2023

SR. TEAM LEAD

Ocean Blue Galleries
03.2020 - 09.2021

MIXOLOGIST

Portico At DelLago Resort And Casino
08.2016 - 12.2019

Bachelor of Fine Arts - Studio-Painting, Art History

State University of New York

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Carrie O'Brien