Carrie Hurley
Human Services BA, Logistics
Fort Walton Beach,FL
Summary
Results-driven professional with significant experience in the United States Air Force, focusing on coaching, mentoring, and inter-agency collaboration. Increased training effectiveness by 15% while ensuring adherence to established standards. Proficient in database management and dedicated to improving team performance and well-being.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Instructor, Logistics Academy
United States Air Force
08.2005 - 08.2025
- Led specialized training courses, developing and updating curriculum to ensure personnel competency and compliance with strict standards, directly applicable to volunteer training and oversight.
- Mentored and evaluated performance of personnel, fostering high-performance teams and ensuring strict adherence to organizational standards, mirroring volunteer management and quality assurance.
- Oversaw a broad sponsorship program and certified team members on essential responsibilities, showing strong skills in program management, support (including during COVID-19), and promoting team well-being.
Operations and Training Manager (Consolidated Experience)
United States Air Force
08.2005 - 08.2025
- Managed teams ranging from 30 to 292 personnel, providing direct supervision, coaching, and performance evaluations to ensure operational readiness and adherence to strict protocols.
- Coordinated and collaborated with multiple inter-agency partners (e.g., 6 agencies for cargo, various commands for airfield operations) to achieve complex objectives, directly applicable to engaging with DCF, Law Enforcement, and service providers.
- Developed and implemented training programs, authoring new guidelines and merging key initiatives, resulting in improved training status by 15% and enhanced program effectiveness.
- Conducted meticulous review and documentation processes for critical assets, personnel readiness, and operational compliance, including financial clearances and travel documents, demonstrating strong attention to detail and record-keeping.
- Solved complex problems and delivered urgent logistical support during hurricane relief, demonstrating crisis management and critical decision-making.
- Operated and utilized sophisticated database and reporting systems (e.g., RGATES) to monitor mission requirements, track critical data, and ensure in-transit visibility, demonstrating strong computer literacy for organizational databases.
- Safeguarded critical assets and ensured compliance with regulatory standards (e.g., DoD, EPA, USDA), preventing infectious disease spread and maintaining high integrity operations.
- Provided direct support and guidance to personnel, coordinating medical appointments, managing sponsorship programs, and fostering overall well-being within the team.
Education
Bachelor of Science (B.S.) - Human Services
Purdue Global
Online01.2022
Associate of Arts (A.A.) - Supply Chain Management
Community College of The Air Force
Online01.2013
Skills
- Coaching and mentoring
- Supervision and motivation
- Performance evaluation
- Suicide prevention strategies
- Child development principles
- Client support services
- Trauma-informed care
- Critical decision-making
- Planning and organization
- Project management
- Compliance enforcement
- Process improvement
- Stakeholder engagement
- Inter-agency coordination
- Written and oral communication
- Presentation development
- Database management
- Microsoft Office proficiency
- Google Docs expertise
- SharePoint utilization
Certification
• Valid Florida Driver's License
Core Competencies
Coaching, Instruction, Mentoring, Supervision, Motivation, Performance Evaluation, Suicide Prevention, Child Development Concepts, Client Support, Trauma-Informed Approach, Critical Decision Making, Planning, Organization, Project Management, Compliance Enforcement, Process Improvement, Stakeholder Engagement, Inter-agency Coordination, Written & Oral Reporting, Presentation Development, Database Utilization (RGATES), Microsoft Office Suite, Google Docs, SharePoint, Records Management
References
References available upon request.
Technical Competencies
Microsoft Office Suite 365, SharePoint, Google Docs, Microsoft Windows
Timeline
Instructor, Logistics Academy
United States Air Force
08.2005 - 08.2025
Operations and Training Manager (Consolidated Experience)
United States Air Force
08.2005 - 08.2025
Bachelor of Science (B.S.) - Human Services
Purdue Global
Associate of Arts (A.A.) - Supply Chain Management
Community College of The Air Force