Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
BusinessDevelopmentManager
Carrie Alford

Carrie Alford

Spring,TX

Summary

Creative Business Owner with exceptional background spent in customer service. Leader with outgoing demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

President / Owner

Carrie Alford Stylish Spaces, LLC
08.2011 - 08.2016
  • Managed day-to-day business operations for interior decor company focused on model homes for 4th largest builder in Houston
  • Met with clients to understand their goals, preferences, and requirements for their space. Planned desired style, budget, and specific ideas
  • Procured furniture and accessories for space, installed with appropriate contractors / movers
  • Consulted and ordered selections such as custom curtains, cabinetry, exteriors like brick/ paint , interior flooring, paint and countertops
  • Worked with custom workroom for procurement of treatments from fabric selection to installation
  • Adapted to last-minute changes when necessary
  • Stayed on budget while fulfilling budget requirements
  • Met dead lines for installation coordinating with opening of subdivision for sales. Often installing and completing entire home in 1- at most 2 day turnaround

Sr Admin

Reliant Energy
10.2001 - 01.2004
  • Managed department of 30+
  • Selected #1 out of 6,000 applicants
  • Supported Head of Commercial Contracts Management and 3 VP’s of Risk Analytics and Risk Control
  • Managed schedules, coordination of meetings, handling correspondence, organizing files, and providing general office support to ensure smooth operations within group. Assisted with data entry; maintained records, contracts and interacted with clients or visitors. Strong organizational, communication, and multitasking skills
  • Quickly responded to customer inquiries and needs.
  • Coordinated with HR for new hires setting up all necessary new staff needs in department
  • Oversaw inbox constantly for managers alerting of red flags
  • Input salary hourly, and contract worker pay data into SAP
  • Coordinate new hire interviews
  • Entered commercial customer data into system and updated customer contacts with information to keep records current.
  • Answered multi-line phone system and transferred callers to appropriate department or staff
  • Worked with sales and legal as liaison with contract management
  • Offered technical support and troubleshot issues to enhance office productivity when needed
  • Support for other upper management during support staff vacation

Office Manager

Nexus Engineering
10.1996 - 09.2001
  • Admin to Company President
  • Support staff for 15+ Engineers
  • Coordination for in house client meetings providing hospitality and catering
  • Updated reports, managed accounts, and data entry for company database.
  • Maintained proprietary Software documentation to include most current features in linking
  • Cad drawing for petroleum management software
  • Travel coordinator responsible for arranging and coordinating travel for individuals or groups including booking flights, accommodations, transportation, and any other necessary logistics. Researched travel options & negotiated rates
  • Handled visa applications for foreign New hires
  • Oversaw office inventory by ordering and requisitions; stocking and shipment receiving.
  • Programmed, functionalized and managed existing multi line phone system that was in disrepair

Lead Admin and Accounting Assistant

Ramirez & Associates
08.1995 - 10.1996
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Coordinated with out of town Headhunter Associate Team Members.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, and disbursements.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Coordinated and supervised mass mailings with mail merges
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Recorded new hires, transfers, terminations, changes in job classifications
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Server

Pappas Seafood House
10.1993 - 03.1994
  • Quality and prompt attention to detailed customer service
  • Excellent communication skills
  • Team player, assumed extra tasks when needed
  • Addressed customer needs with 100% Accuracy goal
  • Placed orders, manage bills, resolved issues
  • Maintained Health code regulations

Server

Hasta La Pasta
08.1993 - 08.1995
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Managed bar needs and greeted incoming customers

Education

Sociology

Kingwood College
Kingwood, TX

New Caney High School
New Caney, TX
1995

Alief Hastings High School

Skills

  • Approachable and Outgoing
  • Verbal and Written Articulate Communication
  • Adaptable and Flexible
  • Customer Service
  • Human Resource Management
  • Payroll Preparation
  • Travel Logistics
  • Team Oversight / Staff Training
  • Tradeshow Events

Volunteering

Juvenile, Diabetes Research Foundation/ March of Dimes/ Street church Christmas Drive/ CPS Christmas drive/ school volunteer/ church volunteer/ Political congressional campaign volunteer

Timeline

President / Owner

Carrie Alford Stylish Spaces, LLC
08.2011 - 08.2016

Sr Admin

Reliant Energy
10.2001 - 01.2004

Office Manager

Nexus Engineering
10.1996 - 09.2001

Lead Admin and Accounting Assistant

Ramirez & Associates
08.1995 - 10.1996

Server

Pappas Seafood House
10.1993 - 03.1994

Server

Hasta La Pasta
08.1993 - 08.1995

Sociology

Kingwood College

New Caney High School

Alief Hastings High School

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Carrie Alford