Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie-Ann Waddell

Leesburg,FL

Summary

Hardworking employee enthusiastic about learning all operations of field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Successful Owner/Operator with expertise in Management/ Food and Beverage industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

Owner/Operator Manager

2 Ladibugs, Inc.
03.2011 - Current
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Manager

The Amsterdammer Tavern, Llc.
10.2021 - 10.2022
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Supervisor/Key Holder Supervisor

Bealls Outlet Stores
04.2008 - 10.2011
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Assistant Manager/Head Waitress

Ocean's Grill
01.2001 - 02.2008
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

GED -

Lake Tech
Eustis, FL

Basic First Aid

American Safety & Health Institute

CPR & AED

American Safety & Health Institute

Introduction To Developmental Disabilities

Tallahassee Community College
Tallahassee, FL

HIV/AIDS Transmission & Control

Wild Iris Medical Education, Inc.

Behavioral Safety Care Specialist

OBS, Inc. Drew Ogden Instructor

New Provider Module 1,2,3 & Supported Employment

Agency For Persons With Disabilities

Hippa

Florida Department of Children And Families

Administration of Medication

C. Volkman Consulting

Concealed Weapon Or Firearm License

Florida Department of Agriculture & Consumer Servi

Notary Public

Florida Notary Service

Alcohol Server Training

State Food Safety

Food Allergens Essentials Course

State Food Safety

Florida Food Handler Course

SERVE PROGRAM

Skills

  • Operational Reporting
  • Financial Planning
  • Staffing
  • Documentation and Reporting
  • Relationship Management
  • Payroll Processing
  • Project Management
  • Staff Training and Development
  • Customer Service
  • Adaptability and Flexibility
  • Conflict Resolution
  • Analytical Thinking
  • Hiring
  • Operations Management

Timeline

Manager

The Amsterdammer Tavern, Llc.
10.2021 - 10.2022

Owner/Operator Manager

2 Ladibugs, Inc.
03.2011 - Current

Supervisor/Key Holder Supervisor

Bealls Outlet Stores
04.2008 - 10.2011

Assistant Manager/Head Waitress

Ocean's Grill
01.2001 - 02.2008

GED -

Lake Tech

Basic First Aid

American Safety & Health Institute

CPR & AED

American Safety & Health Institute

Introduction To Developmental Disabilities

Tallahassee Community College

HIV/AIDS Transmission & Control

Wild Iris Medical Education, Inc.

Behavioral Safety Care Specialist

OBS, Inc. Drew Ogden Instructor

New Provider Module 1,2,3 & Supported Employment

Agency For Persons With Disabilities

Hippa

Florida Department of Children And Families

Administration of Medication

C. Volkman Consulting

Concealed Weapon Or Firearm License

Florida Department of Agriculture & Consumer Servi

Notary Public

Florida Notary Service

Alcohol Server Training

State Food Safety

Food Allergens Essentials Course

State Food Safety

Florida Food Handler Course

SERVE PROGRAM
Carrie-Ann Waddell